Dynamic professional with extensive experience at Bellevue School District 405, specializing in driver training and safety protocols. Proven ability to develop effective training materials and enhance driver performance through mentorship. Skilled in vehicle inspections and committed to delivering exceptional customer service, ensuring operational excellence and safety in transportation.
Overview
21
21
years of professional experience
Work History
School Bus Driver Trainer
Bellevue School District 405
Bellevue, Washington
03.2012 - Current
Trained new school bus drivers on safety protocols and operational procedures.
Developed training materials to enhance driver knowledge and skills.
Coordinated behind-the-wheel training sessions for practical skill development.
Assisted in the implementation of safety programs within the transportation department.
Provided ongoing support and mentorship to improve driver performance.
Facilitated workshops on customer service and communication for school bus drivers.
Inspected vehicles before routes to verify operational readiness, including fuel levels, tire pressure, lights, brakes and other components.
Instructed drivers on safe practices such as defensive driving techniques, speed control, lane changing procedures and accident avoidance maneuvers.
Performed daily pre-trip inspections on assigned vehicles to identify potential mechanical problems.
Provided feedback and guidance on areas needing improvement related to job performance or safety issues.
Dispatcher
Bellevue School District 405
Bellevue, Washington
09.2020 - 09.2021
Coordinated dispatch operations for efficient vehicle routing and timely service delivery.
Monitored communication systems to ensure effective contact with drivers and clients.
Maintained accurate records of dispatch activities and service requests.
Assigned drivers to appropriate routes based on customer needs.
Resolved customer complaints related to service issues or delays.
Community Shuttle Driver
Laidlaw Transit
Redmond, Washington
02.2005 - 10.2007
Conducted pre-trip inspections to ensure vehicle safety and compliance.
Transported passengers safely to designated locations across the city.
Assisted passengers with boarding and disembarking from the shuttle.
Maintained accurate records of passenger counts and trip logs daily.
Communicated effectively with dispatch regarding route changes or delays.
Ensured cleanliness and organization of shuttle interior before operations.
Provided excellent customer service by addressing passenger inquiries courteously.