Summary
Overview
Work History
Education
Skills
Arts & Crafts
Languages
Timeline
Generic

Salome Caicedo

Wesley Chapel,FL

Summary

At Jersey Mike's, I excelled in customer service and safe food handling, enhancing client satisfaction and loyalty through exceptional service and meticulous sanitation practices. My ability to multitask and resolve issues swiftly, coupled with a strong work ethic, significantly contributed to the team's success, demonstrating reliability and critical thinking skills.

Overview

1
1
year of professional experience

Work History

Part-Time Employer

Jersey Mikes
06.2023 - 04.2024
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Packaged and stored food products following proper handling and preservation methods.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Organized and re-stocked various stations and self-service items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
  • Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Prepared and presented food in compliance with health and safety guidelines.

Education

Associate of Science - Radiology

Pasco Hernando State College
Wesley Chapel

High School Diploma -

Wesley Chapel Highschool
Wesley Chapel, FL
06.2024

Skills

  • Customer Service
  • Active Listening
  • Critical Thinking
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Money Handling
  • Reliability and punctuality
  • Written and verbal communication
  • Organizational abilities
  • Product restocking

Arts & Crafts

I make art and try to really connect with my creative side

Languages

Spanish
Native or Bilingual

Timeline

Part-Time Employer

Jersey Mikes
06.2023 - 04.2024

Associate of Science - Radiology

Pasco Hernando State College

High School Diploma -

Wesley Chapel Highschool
Salome Caicedo