Salome Charles Nwanyanwu

• Assisted in picking customers items,
• Maintained a good record of having a 100% score
• Performing another tasks assigned from time to time

*Performing the duties of a senior Technologist,

*Assisting with general supervision of laboratories including subordinate staff

*Arranging for prompt maintenance

*Performing any other related duties that may be assigned from time to time

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Processed account transactions accurately while ensuring compliance with bank policies.
• Assisted in onboarding new clients by providing essential information and support.
• Collaborated with team members to enhance service delivery and improve customer satisfaction scores.
• Exceeded customer expectations by going the extra mile, ensuring a memorable experience that fostered brand loyalty and advocacy.
• Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
• Developed strong rapport with customers, fostering loyalty and repeat business through personalized service.
• Participated in regular meetings with supervisors to discuss challenges faced during daily operations, identifying opportunities for growth and development.