Self-motivated hospitality and luxury client service professional with experience in luxury retail, international business development, and high-touch client relations. Skilled at building trust, understanding client needs, and creating personalized experiences. Fluent in English and Georgian, with additional proficiency in Russian and Spanish. Passionate about transitioning into private aviation sales and building long-term relationships with luxury clientele.
Overview
6
6
years of professional experience
Work History
Business Development & Marketing Consultant
TRIKO
Tbilisi (Georgia), Tbilisi
11.2020 - Current
Support an international fashion business specializing in distinctive apparel and sleepwear for children, teenagers, and adults.
Assist with business development, marketing, advertising, events, hiring, and international client relationships.
Participate in international business-development opportunities, including representing the company during a showcase in Saudi Arabia and Paris for prospective buyers.
Communicate with prospective international clients to understand their preferences, requirements, and market expectations.
Support customized business opportunities by helping adapt designs and products to clients' cultural preferences and specific requirements.
Assist with presentations, promotional events, and initiatives designed to develop new business relationships.
Provided ongoing consultation and business support, contributing to client relationships, marketing, hiring, and company growth.
Teacher Assistant
Hopscotch Montessori School
New York, New York
10.2024 - 04.2026
• Built trusted relationships with parents and families through daily communication, personalized attention, and professional discretion.
• Served as a consistent point of contact for families, communicating progress, addressing concerns, and understanding individual needs.
Cultivated strong relationships with families to meet their expectations for service and responsiveness.
• Tailored recommendations and strategies to individual needs, demonstrating strong listening, communication, and relationship-building skills.
• Prepared weekly family communications and progress updates.
• Collaborated with teachers, specialists, and families to coordinate individualized experiences and maintain consistent communication.
• Planned and led culinary and music enrichment programs, strengthening presentation, organization, and interpersonal skills.
Clientele personal stylist
Banana Republic
New York, NY
08.2022 - 06.2023
• Delivered personalized luxury shopping experiences by identifying client preferences, needs, and style goals and tailoring recommendations accordingly.
• Built trusted relationships with discerning clientele through one-on-one consultations, styling advice, and personalized product recommendations.
• Established trusted contact for high-end clients seeking private fitting experiences.
• Facilitated scheduling of private fittings by highlighting value of individualized service and addressing specific client needs.
• Cultivated repeat client relationships, resulting in customers returning for additional styling assistance and recommendations.
• Provided professional advice on coordinating garments and creating complete looks tailored to each client's lifestyle and preferences.
• Maintained a polished, discreet, and high-touch approach while working with luxury clientele.
Education
Bachelor of Science - Hospitality And Tourism Management
Buffalo State University
Buffalo, NY
05-2024
Skills
Luxury Client Relations
Consultative Selling
Relationship Building
Personalized Client Service
Business Development
Persuasive Communication
Networking
International Client Relations
Cross-Cultural Communication
Negotiation
Follow-Up & Relationship Management
Luxury Sales
Customer Experience
Professional Discretion
Timeline
Teacher Assistant
Hopscotch Montessori School
10.2024 - 04.2026
Clientele personal stylist
Banana Republic
08.2022 - 06.2023
Business Development & Marketing Consultant
TRIKO
11.2020 - Current
Bachelor of Science - Hospitality And Tourism Management