Dynamic individual with hands-on experience in mechanical and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Skilled in mechanical and tactics Specialist focused on maximizing efficiency and success through effective use of tools of trade, knowledge and tack ticks abilities. Top-notch communicator with excellent time management, administrative and service skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
School Security Guard
San Francisco Unified School District, Marina MS
11.2022 - Current
Monitored security, fire and smoke alarms via centralized electronic interface.
Supervised other campus security personnel and provided procedural and situational guidance.
Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
Monitored CCTV cameras and alarm systems for school staff.
Utilized radio, telephone and email communications equipment to contact on-campus personnel on situations.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Performed minor wall repair, installed drywall, and applied wallpaper.
Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
Supported safety with well-maintained grounds, parking lots and landscaping. wright work orders description the issue of part of building and IT that cant be done in house
Maintained office PCs, networks and mobile devices.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
Set up PCs, projectors, and microphones for use in video conferencing rooms.
Proved successful working within tight deadlines and a fast-paced environment.
Helped streamline repair processes and update procedures for support action consistency.
Diagnosed and troubleshot hardware, software and network issues.
Diagnosed and resolved problems with AV equipment and media management systems.
Oversaw reservation and distribution of AV equipment and facilities for on-site presentations.
91D Generator Machine
National Guard
02.2021 - Current
Organized and detail-oriented with a strong work ethic.
Self-motivated, with a strong sense of personal responsibility.
Paid attention to detail while completing assignments.
Delivered services to customer locations within specific timeframes.
Developed strong organizational and communication skills through coursework and volunteer activities.
Managed time efficiently in order to complete all tasks within short deadlines.
Gained strong leadership skills by managing projects from start to finish with a 2-10 men team.
Proved successful working within tight deadlines and a fast-paced environment.
Gained extensive knowledge in data entry, analysis and reporting.
Cultivated interpersonal skills by building positive relationships with others.
Demonstrated strong organizational and time management skills while managing multiple projects.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Safty and Support Lead
Ymca San Francisco
06.2023 - 08.2025
Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Exercised leadership capabilities by successfully motivating and inspiring others.
Worked effectively in fast-paced environments.
Identified issues, analyzed information and provided solutions to problems.
Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
Supervised up to 20-35 students during outdoor exercise periods, monitoring group, and individual safety.
Maintained confidentiality of records by using appropriate data security methods.
Implemented student safety measures across program to minimize accidents.
Coordinated retrieval and distribution of student records from other schools and institutions.
Verified student grades, attendance and schedules.
Security Officer
Corporate Security Service
05.2021 - 06.2023
Screened individuals and prevented passage of prohibited articles into restricted areas.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked and verified photo identification prior to granting facility access.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Completed full building and grounds patrols to spot and investigate concerns.
11B Infantryman
Army
12.2017 - 04.2021
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Constructed and camouflaged infantry positions and equipment to prevent detection.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
Trained in use of tear gas, passive ordnance, and explosives.
Utilized advanced tactics to engage and neutralize enemy combatants.
Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Maintained secure communication systems to relay information to and from command teams.
Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Deployed countermeasures to repel enemy assaults.
Trained new infantry soldiers on standard operating procedures.
Guided night patrols to search for enemy forces.
Applied first aid to squad members at camps and on battlefield.
Conducted safety briefings for squad members prior to missions.
Lead Supervisor
Walgeens
08.2016 - 12.2017
Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Utilized ticketing system to track customer requests and prioritize urgent needs.
Responded to customer inquiries and provided technical assistance over phone and in person.
Provide the upmost best Customer service
Addressed workplace and customer concerns swiftly and with integrity.
Cashier
Walgreen's Pharmacy
02.2016 - 12.2017
Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Utilized ticketing system to track customer requests and prioritize urgent needs.
Responded to customer inquiries and provided technical assistance over phone and in person.
Produce
Safeway
07.2015 - 02.2016
Selected fruit for cutting and preparation.
Managed inventory rotation and positioned fresh merchandise on the floor.
Enhanced organization of work environment.
Labeled and tracked merchandise.
Education
Certificate of Technical Studies - Tactical Power Generation Specialist 91D
Us Army
Camp Roberts, CA
06-2024
Certificate of Technical Studies - 11B Infantry
US Army
Fort Benning, GA
05-2018
Certificate of Technical Studies - Emergency Medical Technician
City College of San Francisco
San Francisco, CA
05-2016
High School Diploma -
Galileo High School
San Francisco, CA
05-2015
Skills
Team coordination
Conflict resolution skills
Solution evaluation skills
IT assistance
Strong technical foundation
Development of security protocols
Technical hardware diagnostics
Detail-oriented data management
Data sourcing
Audio-visual technical support
Schedule management
Building professional connections
Certification
Certified as a 91d Generator Machine, with the 749th CSSB - for 2 years but have been as there 91B since 2021
Licensed security guard - for 3 years
11B Infantryman, with the 3-49 IN one year, 1- 18 IN two years, 749th CSSB four years
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Safty and Support Lead
Ymca San Francisco
06.2023 - 08.2025
School Security Guard
San Francisco Unified School District, Marina MS
11.2022 - Current
Security Officer
Corporate Security Service
05.2021 - 06.2023
91D Generator Machine
National Guard
02.2021 - Current
11B Infantryman
Army
12.2017 - 04.2021
Lead Supervisor
Walgeens
08.2016 - 12.2017
Cashier
Walgreen's Pharmacy
02.2016 - 12.2017
Produce
Safeway
07.2015 - 02.2016
Certificate of Technical Studies - Tactical Power Generation Specialist 91D
Us Army
Certificate of Technical Studies - 11B Infantry
US Army
Certificate of Technical Studies - Emergency Medical Technician
Special Education Teacher at San Francisco Unified School District-Visitacion Valley Middle SchoolSpecial Education Teacher at San Francisco Unified School District-Visitacion Valley Middle School
General Education Classroom Teacher , 5th Grade at San Francisco Unified School DistrictGeneral Education Classroom Teacher , 5th Grade at San Francisco Unified School District