SALONI DHAR
FRISCO,US
Summary
Technical Program Manager with 20+ years leading large-scale cybersecurity, resiliency, and data platform programs across global enterprises. Expert at translating complex risk and compliance requirements into structured delivery plans and driving cross-functional teams to implement GRC and recovery solutions. Proven ability to enhance operational resilience, optimize cloud architecture, and align technology initiatives with enterprise controls.
Overview
22
22
years of professional experience
Work History
TECHNICAL PROGRAM MANAGER
JPMorgan Chase
Plano, TX, US
08.2025 - 03.2026
- Led technical program management and product line data architecture strategy, integrating governance, risk and compliance (GRC) controls and cloud architecture across cloud and on-premise platforms to support a firm-wide backup protection and Cyber Recovery platform.
- Partnered with senior business and technology stakeholders to align data strategy with business objectives, regulatory requirements, and operational resiliency goals.
- Defined and governed data standards, metadata, lineage, and quality frameworks, incorporating control validation processes to improve data trust and support scalable analytics capabilities.
- Collaborated with engineering and product teams to design production-ready data platforms supporting high-value analytics and operational use cases.
- Provided strategic guidance on architecture decisions to reduce technical debt and improve long-term scalability of data ecosystems.
TECHNICAL PROGRAM MANAGER
JPMorgan Chase
Plano, TX, US
01.2022 - 08.2025
- Led delivery and strategy for AI-driven AIOps platform improving operational efficiency for engineering and site reliability teams.
- Partnered with cross-functional stakeholders to define roadmaps, delivery milestones, and success metrics for technology initiatives, ensuring clear executive communication.
- Led development of GenAI-powered chatbot and automated response platforms, leveraging LLM applications to streamline support operations and improve user engagement.
- Managed large-scale technology resiliency and cybersecurity programs across global lines of business, overseeing SOC 2 and PCI DSS compliance requirements, vendor oversight, and ensuring systems met enterprise recovery objectives (RTO/RPO).
- Served as a strategic liaison between technology, risk, and executive leadership to communicate program health, risk posture, and resiliency outcomes.
- Designed and executed line-of-business disaster recovery exercises and scenario-based resilience testing, including evidence collection, remediation planning, and control validation for critical platforms.
- Facilitated executive program reviews, delivering transparent reporting on KPIs, compliance posture, risk mitigation strategies, and program outcomes.
- Defined KPIs for executive reporting and continuous monitoring of critical application health and availability.
TECHNICAL PROGRAM MANAGER (VICE PRESIDENT)
JPMorgan Chase
Plano, TX, US
10.2018 - 01.2022
- Led the design and delivery of a firm-wide real-time data streaming platform supporting cybersecurity monitoring, analytics, AI/ML use cases, and GRC reporting across global environments.
- Delivered a self-service platform adopted across multiple business units, growing usage 30% YoY and generating $11M annual revenue within two years.
- Owned product strategy, roadmap, and delivery governance across engineering, testing, and customer stakeholders.
- Led cross-functional teams to deliver scalable data capabilities including APIs, data ingestion pipelines, connectors, and event streaming architectures using agile/scrum delivery methodologies.
- Implemented enterprise data governance capabilities including data cataloging, lineage tracking, access controls, PCI DSS and SOC 2 compliance frameworks, and metadata management.
- Regularly presented product progress, adoption metrics, and KPIs to executive leadership and technology stakeholders.
- Fostered enterprise adoption through developer engagement initiatives and technology showcases.
TECHNICAL PROGRAM MANAGER
JCPenney (employed via Wipro)
11.2012 - 10.2018
- Led architecture and modernization of the pricing and promotions platform powering JCPenney.com.
- Scaled the platform to support significant growth in e-commerce operations, contributing to online revenue growth from $1B to $2B within four years.
- Managed delivery planning, roadmap execution, and agile development cycles across engineering teams.
- Conducted production readiness testing, forecast planning, and capacity planning to ensure reliability during peak retail demand periods.
TECHNICAL LEAD
Infosys
12.2011 - 11.2012
SENIOR CONSULTANT
Deloitte
10.2007 - 09.2011
SENIOR DEVELOPER
Xansa/Steria
08.2006 - 10.2007
SENIOR DEVELOPER
NIIT Tech
03.2004 - 07.2006
Education
BACHELOR OF ENGINEERING - COMPUTER SCIENCE
RGPV University
India01-2002
Coursework - ESSENTIALS OF BUSINESS ANALYSIS
Villanova University
USSkills
- AI / Generative AI / LLM Applications
- Enterprise Data Platforms
- Data Streaming & Event Architectures
- Cloud Architecture (AWS)
- Technology Resiliency & Cybersecurity
- AIOps
- Agile / Scrum Delivery
- Technical Program Management
- Program Management
- Stakeholder Engagement & Executive Communication
- Vendor Oversight
- Organizational Change Management (OCM)
- Enterprise Data Governance
- Product Strategy & Roadmap Leadership
- Governance
- Risk And Compliance (GRC)
- SOC 2
- PCI DSS
- Evidence Collection
- Control Validation
- Remediation Planning
- Reporting
Personal Information
Title: Technical Program Manager
Timeline
TECHNICAL PROGRAM MANAGER
JPMorgan Chase
08.2025 - 03.2026
TECHNICAL PROGRAM MANAGER
JPMorgan Chase
01.2022 - 08.2025
TECHNICAL PROGRAM MANAGER (VICE PRESIDENT)
JPMorgan Chase
10.2018 - 01.2022
TECHNICAL PROGRAM MANAGER
JCPenney (employed via Wipro)
11.2012 - 10.2018
TECHNICAL LEAD
Infosys
12.2011 - 11.2012
SENIOR CONSULTANT
Deloitte
10.2007 - 09.2011
SENIOR DEVELOPER
Xansa/Steria
08.2006 - 10.2007
SENIOR DEVELOPER
NIIT Tech
03.2004 - 07.2006
Coursework - ESSENTIALS OF BUSINESS ANALYSIS
Villanova University
BACHELOR OF ENGINEERING - COMPUTER SCIENCE
RGPV University