Saloumeh Nasri
Roseville,CA
Summary
Driven and accomplished Broker Associate with successful sales background and exceptional customer relations skills. Highly persuasive in marketing and showing properties and closing sales. Well-versed in entire sales lifecycle and closing processes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Broker Associate
Engle & Volkers
11.2020 - Current
- Achieved consistent sales by promoting properties through advertisements, open houses and listing services.
- Negotiated contracts and prepared paperwork to manage accurate and legal sales of residential, commercial and land properties.
- Marketed properties with high success rate
- Managed client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process.
- Coordinated property staging and upkeep to promote quick sales.
- Instilled confidence in prospective customers by maintaining professional personal appearance, clean vehicle and engagement-focused social media presence.
- Maintained detailed databases of recent sales and on-market listings for easy analysis and reporting.
- Optimized sales processes continuously based on customer feedback and changing market conditions.
- Arranged for inspections and surveys of sold properties.
- Prepared contracts and related documentation according to strict standards.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Adhered to health and prescription insurance products, delivery systems, and claims systems.
- Recorded supporting documentation for phone calls and written correspondence.
- Completed training programs to remain updated and further develop proficiency of important industry information.
- Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Assisted managing broker by providing regular updates on client data, prospecting activities and property sales.
IT Consultant
Department of Healthcare Services IT BRANCH
06.2008 - 04.2024
- Created service level agreement for IT operational functions and help desk operations.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
- Met architecture compatibility and guidelines through effective troubleshooting.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Inspected equipment, assessed functionality, and optimized controls.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Contributed to project cost estimates and budgets based on assessment of client needs.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Implemented and managed operating systems and software, security systems and intrusion detection systems.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Consulted with engineering team members to determine system loads and develop improvement plans.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Developed clear specifications for project plans using customer requirements.
- Instructed proposal team in use of computer software graphical elements, page design and aesthetic standards.
- Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
- Managed life cycle replacement of hardware and software.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Coordinated secure system access of users to various department systems and platforms.
Education
Bachelor of Science - Management
University of Phoenix
Tempe, AZ05-2017
Bachelor of Science - Computer And Information Sciences
American River College
Sacramento, CA05-2013
Skills
- Real estate law
- Marketing and advertising
- Goal oriented
- Contract preparation
- Trustworthiness
- Documentation expertise
- Compliance requirements
Certification
- Certified scrum master
Languages
farsi
Native or Bilingual
Timeline
Broker Associate
Engle & Volkers
11.2020 - Current
IT Consultant
Department of Healthcare Services IT BRANCH
06.2008 - 04.2024
- Certified scrum master
Bachelor of Science - Management
University of Phoenix
Bachelor of Science - Computer And Information Sciences
American River College
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