Salvador Garza
San Antonio,TX
Summary
Sal Garza is a dedicated and motivated professional with a proven track record of working well under pressure, exceeding expectations in all responsibilities and dedicated to process improvements. His hard work and perseverance have given him leadership opportunities to build teams of inclusion and trust. Sal's efficiency in multi-tasking and his ability to be proactive has aided his teams in performing at the highest level. He continues to engage innovation ideas in his work unit to create better work systems. He also demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Sal is pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Multi-Line Professional
Jacob Morales State Farm
07.2023 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks, including but not limited to running 10+onboarding meetings weekly with clients, while multi tasking 80+ marketing calls daily and efficiently using CRM's.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Identified issues, analyzed information and provided tailored insurance solutions to problems for clients & small businesses.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and results. Enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
TX Licensed Real Estate Agent
Becker Properties
05.2021 - 07.2023
- Obtained Texas Real Estate license to oversee and advise clients in the buying or selling process of Legal Texas Contracts for their residential homes
- Creates multiple Competitive Market Analysis reports for potential clients and work with multiple financial professionals to secure contracts
- Coordinates times and dates for clients to ensure a smooth transaction
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Communicates via email, phone, text, U.S mail with clients and others
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Insurance Professional - Sales & Service I
USAA
02.2017 - 07.2023
- Customer service professional responsible for onboarding and training new team hires while facilitating USAA members financial security
- Manages inbound calls to provide world class service while meeting and exceeding team goals which included adherence, sales quotas, technical and compliance errors
- Provides appropriate solutions to customers while managing complex legal requirements in all 50 states for Property & Casualty personal lines of insurances
- Acts as subject matter expert to support peers, via chat and email to ensure team meets all goals and remains compliant (BCC)
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Inbound - Sales Rep.
Spectrum
01.2016 - 02.2017
- Responds to service inquiries, technical support, and customer retention while upselling at the same time
- Recipient of the 'Top Sales Personnel' award for 3 months straight, out of the Southwest region in the company from June-August 2016
- Closing 60% of sales while his time at Spectrum
- Adaptation to constant changes in work environment
Education
Bachelor's Degree - Insurance And Risk Management
University of Arizona Global Campus
San Antonio, TX07-2029
High School Diploma -
Thomas A. Edison High School
San Antonio, TX12.2014
Skills
- Leadership
- Communication
- Quality assurance
- Team building
- Problem-Solving
- Work Ethic
- Self-Starter
- Microsoft office
- Flexibility/Adaptability
- Collaboration
- Training & Development
Timeline
Multi-Line Professional
Jacob Morales State Farm
07.2023 - Current
TX Licensed Real Estate Agent
Becker Properties
05.2021 - 07.2023
Insurance Professional - Sales & Service I
USAA
02.2017 - 07.2023
Inbound - Sales Rep.
Spectrum
01.2016 - 02.2017
Bachelor's Degree - Insurance And Risk Management
University of Arizona Global Campus
High School Diploma -
Thomas A. Edison High School
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