Salvador Knowles
Salem,OR
Summary
Dedicated individual with demonstrated experience training animals in basic obedience and behavior management. Skilled in developing strong relationships and providing animals with best care possible.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Seven Arrows Logistics
07.2023 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assistant Dog Trainer/Dog Groomer
Paw Commons Pet Resort
09.2021 - 07.2023
- Provided ongoing guidance to clients on reinforcing positive behaviors at home through effective communication and reward-based methods.
- Streamlined administrative tasks such as scheduling appointments, processing payments, and maintaining up-to-date client files for efficient operations within the business.
- Promoted a positive learning environment for all participants by consistently modeling appropriate behaviors, setting clear expectations, and providing constructive feedback throughout the training process.
- Prepared dogs for specialized roles such as therapy animals or service companions by focusing on specific skill sets and behavior adjustments relevant to these tasks.
- Assisted head trainer in developing personalized training plans for each dog, resulting in improved behavior and stronger owner-dog relationships.
- Facilitated group classes that fostered socialization skills among dogs while teaching basic commands and manners.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Maintained clean training arena and also cleaned kennels daily while providing comfort to pets while at resort when the owners where away. Providing safe environment and building trust to ease with their separation anxiety.
Customer Service Representative/Dog Handler
The Dog Society
11.2020 - 09.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
Education
GED -
Innovation High School
San Diego, CASkills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Client Relationship Building
- Behavior Modification
- Continuing education
- Dog behavior understanding
- Basic obedience training
- Patience and consistency
- Off-leash training
Dog enthusiasts
I love animals, I feel like I understand them. if I could I would rescue all animals. working with dogs is my life's calling.
Languages
Spanish
Limited Working
Timeline
Delivery Driver
Seven Arrows Logistics
07.2023 - 04.2024
Assistant Dog Trainer/Dog Groomer
Paw Commons Pet Resort
09.2021 - 07.2023
Customer Service Representative/Dog Handler
The Dog Society
11.2020 - 09.2021
GED -
Innovation High School