SALVADOR NAVARRO
SAN ANTONIO,TX
Summary
Enthusiastic and attentive applicant hoping to obtain a position that will utilize multiple years of guest service and experience with promoting product to valued customers. Focused on maintaining high levels of accuracy and efficiency, as well as achieving company goals.
Overview
15
15
years of professional experience
Work History
Shipping and Receiving Specialist
Millennium Steel of Texas
San Antonio, TX
10.2024 - Current
- Coordinated shipping and receiving operations to ensure timely delivery of goods.
- Managed inventory control processes, optimizing stock levels for efficiency.
- Oversaw quality assurance checks to maintain product standards.
- Managed high volumes of inbound shipments, verifying accuracy and promptly addressing any discrepancies.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Client Services Representative I
Capital Group
San Antonio, TX
07.2024 - 10.2024
- Provided exceptional customer service to resolve inquiries and enhance client satisfaction.
- Managed client accounts, ensuring accuracy in data entry and updates.
- Collaborated with financial advisors to develop personalized investment plans.
- Educated potential clients on the advantages of investing in mutual funds, converting prospects into loyal customers.
- Monitored compliance with regulatory requirements, ensuring adherence to industry standards in shareholder services.
Operations Processor
Wells Fargo
San Antonio, Tx
05.2019 - 07.2024
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Collaborated with management to streamline cash handling protocols, improving workflow efficiency.
- Communicated with banking clientele on a daily basis
- Prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
- Counted, verified and handled bank deposits and armored car transactions.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Counted and packaged currency and coins.
Customer Service Technical Support
Spectrum
San Antonio, TX
06.2017 - 07.2018
- Technical knowledge and troubleshooting skills
- Demonstrate strong communication skills
- Working with multiple software applications
- Ability to multi task and resolve issues over the phone
- Able to work in a fast-paced environment
- Educate customers on available packages and other options
- Answer any and all questions pertaining to customers billing
- Upsell and educate customers on available packages that best suits customer’s need
Cashier
H-E-B
San Antonio, TX
06.2016 - 06.2017
- Demonstrated suggestive selling techniques
- Answered product related questions to customers
- Worked in a fast-paced environment to meet the needs of the company
- Courteously greeted customers and efficiently processed transactions within busy, fast-paced retail environments
- Managed time wisely for each customer
Vault Teller
Brinks Inc.
San Antonio, TX
12.2015 - 04.2016
- Processed, verified, reconciled and balance inbound and outbound currency transactions
- 10-key experience
- Reported any issues affecting production or accuracy
- Prepared outbound currency inventory daily
- Met deadlines and ensured maximum product quality
- Counted, verified, and reported currency inventory daily
- Comfortable when handling large quantities of currency
- Responsible for daily data entry
- Communicated with banking clientele on a daily basis
- Offered upgraded services to valued customers and vendors
- Obtained a level three license to conceal a weapon
Guest Service Team Member
Target
Balcones Heights, TX
08.2011 - 12.2015
- Responsible for daily sales reports
- Answered multi-line phone, filing, and faxing
- Balanced of all cashier registers in store
- Actively led team members in superior customer service
- Utilized suggestive selling techniques to build department sales
- Worked in a fast-paced environment to meet the needs of the company
- Maintained billing records, including: processing payments, billing files and record keeping
- Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments
- Assisted with store stocking, floor-sets and opening/closing procedures.
Skills
- Strong communication skills
- Familiar with offering upgraded services to valued customers
- Multiple years of cash handling experience
- Concise writing and mathematical skills
- Data entry experience
- Experience with Microsoft Office
- Proficient with computers including Windows and Macintosh OS
- Years of experience working one on one with customers
- Experienced in promoting specials in various situations
- Detail orientated
Timeline
Shipping and Receiving Specialist
Millennium Steel of Texas
10.2024 - Current
Client Services Representative I
Capital Group
07.2024 - 10.2024
Operations Processor
Wells Fargo
05.2019 - 07.2024
Customer Service Technical Support
Spectrum
06.2017 - 07.2018
Cashier
H-E-B
06.2016 - 06.2017
Vault Teller
Brinks Inc.
12.2015 - 04.2016
Guest Service Team Member
Target
08.2011 - 12.2015