Salvador Rodriguez
New York ,NY
Summary
Detail-oriented Porter with 3-5 years of experience in related roles. Industrious and dedicated with proven success executing maintenance tasks while cultivating workplace safety. Results-driven professional focused on delivering exceptional support for customer needs. Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties. Friendly and reliable with knack for providing exceptional customer service and maintaining clean, organized environment. Combines basic maintenance knowledge with physical stamina and attention to detail. Committed to creating welcoming atmosphere and ensuring smooth daily operations. Developed strong interpersonal and organizational skills in fast-paced environment. Demonstrated ability to manage time efficiently and maintain high standard of cleanliness and order. Seeking to transition into new field, leveraging skills in customer service and problem-solving. Offering positive attitude and willingness to learn and grow in supportive environment. Brings foundational understanding of customer service principles and basic maintenance tasks. Ready to use and develop organizational skills and teamwork abilities in porter role.
Overview
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1
Language
Work History
Car Service Driver/Uber Driver
FIRST CLASS Carservice /UBER
08 2017 - Current
- Provided safe and reliable transportation services to passengers in a timely manner
- Demonstrated excellent knowledge of local streets, routes, and traffic patterns to ensure efficient travel
- Maintained a clean and well-maintained vehicle at all times, ensuring passenger comfort and satisfaction
- Managed cash transactions with accuracy and integrity, providing accurate change to customers
- Maintained professional demeanor and appearance while interacting with passengers, promoting positive customer experiences
- Responded promptly to customer inquiries or concerns, resolving issues effectively and maintaining high levels of customer satisfaction
- Safely transported passengers to their destinations using GPS navigation systems or knowledge of local areas
- Fostered strong relationships with regular customers by providing personalized service based on their preferences and needs
- Assisted elderly or disabled passengers in boarding or exiting the vehicle safely as needed
- Cultivated a reputation for punctuality by consistently arriving on time for scheduled pickups or drop-offs
- Demonstrated flexibility in working various shifts including nights, weekends, holidays as required by business demands
- Leveraged effective communication skills when dealing with difficult or unruly passengers in order to diffuse tense situations
- Closely monitored vehicle maintenance schedule, ensuring routine inspections were completed regularly
- Served as a brand ambassador by promoting company services through positive interactions with customers
- Collaborated with dispatchers to efficiently plan and coordinate pick-up and drop-off locations for multiple passengers
- Provided assistance to passengers with luggage, ensuring safe handling and loading/unloading from the vehicle
- Demonstrated exceptional customer service skills by going above and beyond to meet passenger needs or requests
- Ensured compliance with all company policies, procedures, and regulations governing taxi cab operations
- Safely operated wheelchair-accessible vehicles when transporting passengers with mobility challenges
- Cultivated positive relationships with hotel concierges, restaurant staff, and other key stakeholders within the hospitality industry
- Maintained confidentiality regarding passenger information and conversations during trips
- Achieved recognition for outstanding performance through regular commendations from satisfied customers
- Demonstrated strong organizational skills by effectively managing daily schedules and prioritizing pick-ups/drop-offs
- Possessed excellent interpersonal skills when interacting with diverse groups of individuals from various backgrounds
- Fostered a friendly atmosphere within the vehicle by engaging in polite conversation while respecting passenger preferences
- Demonstrated ability to handle stressful situations calmly and professionally without compromising safety standards
Porter/Maintenance/Janitor
Senate Apartments
Brooklyn,NY
11 2012 - 02 2017
- Cleaning: sweeping, mopping, vacuuming, and sanitizing floors, windows, and other surfaces.
- Maintenance: performing light repairs, such as replacing light fixtures.
- Safety: ensuring the building is safe by locking doors, reporting hazards, and placing safety signs.
- Supplies: maintaining inventory of cleaning supplies and restocking as needed.
- Landscaping: tending to flower beds, including watering, and removing debris.
- Restrooms: servicing restrooms and restocking supplies like toilet paper and soap.
- Trash: picking up trash and emptying trash containers emptying recycling ♻️ bins.
Cashier, Sales, Manager
Sol Record Shop
New York, NY
05 2001 - 04 2011
- Welcome costumers and help determine their needs
- Greeted customers entering store and responded promptly to customer needs
- Sales sold perfumes, cds, dvds, movies house furnitures, music appliances
- Costumer service send and receive money transfers, Greeting customers, answering questions, and resolving complaints
- Cleaning: sweeping, mopping, and sanitizing floors, windows, and other surfaces.
- Maintenance: performing light repairs, such as replacing light fixtures.
- Safety: ensuring safety by locking doors, reporting hazards, and placing safety signs.
- Supplies: maintaining inventory of cleaning supplies and restocking as needed.
- Restrooms: servicing restrooms and restocking supplies like toilet paper and soap.
- Trash: picking up trash and emptying trash containers emptying recycling bins.
- Cash handling: Managing cash, making change, and balancing the register at the end of the day
- Sales: Scanning items, processing payments
- Packaging: Bagging, boxing, or gift-wrapping purchases
- Manager duties: pay bills purchase money order in order to pay rent location, light bills
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Skills
- Critical Thinking
- Attention to Detail
- Decision-Making
- Excellent Communication
- Dependable and Responsible
- Active Listening
- Self-Motivated
- Teambuilding
- Data Entry
- Business transactions
- Multitasking Abilities
- Problem-Solving
- Facilities maintenance
- Janitorial duties
- Trash pickup
- Preventive Maintenance
- Sweeping and mopping
- Safe use of cleaning materials
- Ensuring customer satisfaction
- Dusting furniture
- Building maintenance
- Analytical and Critical Thinking
- Flexible and Adaptable
Languages
Spanish
Native or Bilingual
Timeline
Car Service Driver/Uber Driver
FIRST CLASS Carservice /UBER
08 2017 - Current
Porter/Maintenance/Janitor
Senate Apartments
11 2012 - 02 2017
Cashier, Sales, Manager
Sol Record Shop
05 2001 - 04 2011