Employee of the year 2022. Am a very determined individual that strives for success within myself and my organization. A driven and dedicated team player. Skilled Estimator with proficiency in budget development. Outstanding experience in decision making. Salient customer service skills via email, phone, and in-person. Very professional within the workspace.
Overview
6
6
years of professional experience
Work History
Estimator
Central Homes Roofing & Solar
10.2021 - Current
Produce nearly 75-100 estimates everyday
Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
Tracked project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
Identified areas for cost saving to help increase profitability and lower client costs.
Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
Identified potential risks and challenges to project cost and timeline to adjust estimates accordingly.
Prepared material orders to complete projects on time and within budget.
Analyzed designs and performed accurate cost analysis.
Analyzed plans and specifications to identify scope and cost of projects.
Prepared bids and proposals to submit to clients and secure new business.
Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
Sales Representative
Central Homes Roofing & Solar
10.2021 - 02.2022
Managed customer accounts to secure customer satisfaction and repeat business.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Developed and implemented sales strategies to increase profits.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Established new accounts through cold calling and personal visits to potential customers.
Negotiated terms and contracts with clients to maintain profitable sales.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Collaborated with internal teams to fulfill orders and meet customer needs
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Monitored competitor activities to maintain competitive advantage.
Built relationships with customers and community to promote long term business growth.
Conducted market research and analysis to identify key customer segments.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Attended daily sales meetings and monthly sales trainings.
Negotiated prices, terms of sales and service agreements.
Set and achieved company defined sales goals.
Contributed to team objectives in fast-paced environment.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Developed and maintained strong working relationships with professionals within assigned territory.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Outside Sales Representative
Meraki Solutions
05.2021 - 08.2021
Solar Sales
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Established new accounts through cold calling and personal visits to potential customers.
Negotiated terms and contracts with clients to maintain profitable sales.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Collaborated with internal teams to fulfill orders and meet customer needs
Built strong client rapport to establish diversified network of connections.
Monitored competitor activities to maintain competitive advantage.
Developed and implemented successful sales strategies to increase revenue in assigned territories.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Conducted market research and analysis to identify key customer segments.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Quoted prices, credit terms and other bid specifications.
Attended daily sales meetings and monthly sales trainings.
Set and achieved company defined sales goals.
Negotiated prices, terms of sales and service agreements.
Stayed current on company offerings and industry trends.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Monitored service after sale and implemented quick and effective problem resolutions.
Contributed to team objectives in fast-paced environment.
Presented professional image consistent with company's brand values.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Trained new employees on customer service, money handling and organizing strategies.
Inside Sales Representative
Westgate Lakes Resorts
04.2021 - 08.2021
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Set up new accounts, established customer credit and set up payment methods.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Developed and implemented sales strategies to increase customer loyalty and retention.
Quoted prices, credit terms and other bid specifications.
Contributed to team objectives in fast-paced environment.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Presented professional image consistent with company's brand values.
Laborer
The Hill Group
07.2019 - 02.2020
Worked alongside team to accomplish work goals according to schedule.
Understood and followed verbal and written instructions to complete work correctly.
Maintained organized and clean work areas at all times on job sites.
Loaded, unloaded, and moved material to and from storage and production areas.
Prepared job sites by removing debris and setting up materials and tools.
Performed general housekeeping and cleaning tasks.
Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
Utilized construction tools and machinery to effectively complete job site projects.
Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Observed site safety rules to maximize protections for team members and equipment.
Identified and reported hazards on job sites to prevent accidents and injuries.
Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials onto trucks and trailers.
Followed instructions and safety protocols to prevent accidents and injuries.
Managed safe and efficient use of tools and equipment on construction sites.
Mixed and poured concrete for variety of projects.
Completed tear-down of existing structures to prepare for new construction.
Operated forklifts and boom lifts to complete various tasks.
Helped with erecting scaffolding and ladders.
Installed drywall, siding and other structural components.
Helped with door and window installations.
Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Restaurant Busser
The Crab Stop Of Sebastian
10.2018 - 02.2020
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Provided respectful and courteous bussing services while operating within active dining rooms.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Trained new staff in bussing and cleaning procedures.
Improved customer satisfaction rates by answering customers' questions and resolving issues.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Reset and cleaned tables quickly to prepare for new customers.
Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
Restaurant Server
ACTS Retirement-Life Community
12.2017 - 04.2019
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Kept server areas clean and stocked to increase efficiency while working tables.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Greeted new customers, discussed specials, and took drink orders.
Stayed up-to-date on menu changes to help customers make food choices.
Served food and beverages promptly with focused attention to customer needs.
Bussed and reset tables to keep dining room and work areas clean.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Checked guests' identification before serving alcoholic beverages.
Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
Sebastian River High School
Sebastian, FL
05.2019
Skills
Project Estimation and Bidding
Cost Proposal Development
Sourcing Requirements
Preparing Designs and Estimates
Critical Thinking
Roofing
Customer Retention Abilities
Sales Expertise
Problem-Solving Strengths
Customer Service
Teamwork
Data Evaluation
Timeline
Estimator
Central Homes Roofing & Solar
10.2021 - Current
Sales Representative
Central Homes Roofing & Solar
10.2021 - 02.2022
Outside Sales Representative
Meraki Solutions
05.2021 - 08.2021
Inside Sales Representative
Westgate Lakes Resorts
04.2021 - 08.2021
Laborer
The Hill Group
07.2019 - 02.2020
Restaurant Busser
The Crab Stop Of Sebastian
10.2018 - 02.2020
Restaurant Server
ACTS Retirement-Life Community
12.2017 - 04.2019
High School Diploma -
Sebastian River High School
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