Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
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Salvador Torres

San Antonio,Texas

Summary

Dynamic Emergency Operation Specialist with proven expertise in radio communication and conflict resolution at Texas Biomedical Research Institute. Adept at monitoring operations and maintaining accurate records, ensuring seamless coordination among teams. Recognized for delivering exceptional customer service and training new staff, contributing to a positive work environment and operational efficiency.

Overview

4
4
years of professional experience

Work History

Emergency Operation Specialist 1

Texas Biomedical Research Institute
San Antonio, TX
10.2024 - Current
  • Updated records of driver locations, delays, and cancellations.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Maintained accurate records of keys, inventory levels.

Security Intern

Texas Biomedical Research Institue
San Antonio, TX
06.2024 - 07.2025
  • Maintained accurate records of all activities performed throughout internship period.
  • Maintained positive working relationship with fellow staff and management.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Provided support for the investigation of security breaches, incidents, and violations.
  • Monitored real-time video surveillance footage to detect suspicious activity.

Rowdy Watch

UTSA PD
San Antonio, Texas
09.2023 - 05.2025
  • Patrolled assigned areas to detect criminal activity and provide public safety.
  • Responded to radio dispatches regarding disturbances or criminal acts in progress.
  • Observed individuals suspected of committing crimes in order to collect evidence against them.
  • Monitored and investigated suspicious persons and situations and unusual activities.

Cashier

Wingstop Restaurant
San Antonio, Texas
07.2021 - 06.2022
  • Operated the cash register or POS system to receive payment by cash, check, and credit card.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer service.

Education

Associate of Arts -

San Antonio College
San Antonio, TX
06.2023

High School Diploma -

Travis Early College High School
San Antonio, TX
06.2023

Bachelor of Arts - Criminology & Criminal Justice

The University of Texas At San Antonio
San Antonio, TX
05-2025

Skills

  • Cash management
  • Training and development
  • Inventory management
  • Written and verbal communication
  • Conflict resolution
  • Customer assistance
  • Surveillance techniques
  • Radio communication
  • Crime prevention
  • Operations monitoring
  • Administrative support
  • Communication systems

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • Alpha Phi Sigma - UTSA
  • National Honor Society
  • National Hispanic Honor Society

Community service

  • Willard Church of God 7th day (AV specialists) (July 2019-present day)

Accomplishments

  • Deans list
  • Alpha Phi Sigma - UTSA 2024

References

References available upon request.

Timeline

Emergency Operation Specialist 1

Texas Biomedical Research Institute
10.2024 - Current

Security Intern

Texas Biomedical Research Institue
06.2024 - 07.2025

Rowdy Watch

UTSA PD
09.2023 - 05.2025

Cashier

Wingstop Restaurant
07.2021 - 06.2022

Associate of Arts -

San Antonio College

High School Diploma -

Travis Early College High School

Bachelor of Arts - Criminology & Criminal Justice

The University of Texas At San Antonio