Salvatore Esposito

• Reviewed monthly P&L statements and KPI metrics to improve sales volume and operational margins.
• Managed payroll, scheduling, hiring, and training for front- and back-of-house staff.
• Built and maintained a productive work environment by resolving staff conflicts and improving team communication.
• Regularly coached employees to improve customer experience and service quality.
• Oversaw daily restaurant operations, customer satisfaction, and business performance.

That POS/support experience is valuable because it shows:

• tech adaptability
• troubleshooting
• software communication
• operational systems experience
• problem solving

2025 – 2026

Completed a hands-on AI Automation Bootcamp focused on workflow automation, AI integrations, prompt engineering, and business process optimization.

• Zapier
• Make.com
• UiPath
• OpenAI
• Google AI Studio
• APIs & Webhooks
• Google Sheets
• Google Forms
• JSON Parsing
• Workflow Automation
• Prompt Engineering
• AI Chatbots
• Process Optimization

• Developed an AI-powered hotel chatbot capable of answering customer questions, handling hotel-related inquiries, and improving customer support efficiency.
• Designed structured prompts and conversational workflows to provide accurate and professional responses.

• Built an automated invoice workflow using UiPath Document Understanding.
• Extracted invoice numbers, suppliers, due dates, and totals from invoices stored in Google Drive.
• Sent processed invoice data into Google Sheets automatically.
• Added AI-generated purchase descriptions using GenAI integrations.
• Implemented confidence score checks and exception handling for manual review.

• Created a workflow automation concept for restaurant inventory tracking and operational efficiency.
• Connected automation tools and AI workflows to improve inventory visibility and reduce manual processes.

• Workflow Automation
• AI Integration
• Prompt Engineering
• API Integration
• Business Operations
• KPI & P&L Analysis
• Team Leadership
• Customer Service
• Payroll & Scheduling
• Sales & Negotiation
• Problem Solving
• Process Improvement
• Training & Development
• Communication
• JSON & Data Structuring