Allen Danielson
Kathleen,United States
Summary
"Proven professional with extensive experience in sales, production, and operations management. Demonstrated expertise in redesigning workflows to boost efficiency and driving initiatives that improved team retention by 12% and customer satisfaction by 15%. Skilled in leveraging strategic planning and technical tools to achieve organizational success."
Overview
14
14
years of professional experience
Work History
SERVICE ADVISOR
Riverside Ford Lincoln
09.2022 - Current
- Implement and maintain a shareable drive system increase workflow by 3 %. .Redesigned fleet vehicle services, boosting sales and profit margin by 42%.
- Led the implementation of digital service tracking, reducing average service times by 20% and increasing customer satisfaction ratings by 15%
- Analyzed monthly service performance data to identify inefficiencies, leading to a 10% increase in profit margins and a 12% reduction in operational costs.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
CHEMICAL OPERATOR
Solenis
11.2021 - 09.2022
- Designed and managed the rollout of a new pulp base product line, increasing production efficiency by 12% through streamlined manufacturing processes.
- Refined chemical blending and mixing protocols, reducing waste by 8% and improving overall production cycle times by 15%.
- Performed comprehensive safety audits, achieving a 100% compliance rate with OSHA standards and reducing workplace incidents by 5%.
SUPERVISOR
Perdue Farms Inc.
04.2017 - 11.2021
- Directed the launch of two new product lines, achieving a 15% sales increase and improving machine efficiency by 20% to meet growing market demand.
- Introduced new positions and cross-training programs, increasing machine uptime by 25% while redesigning workflows to eliminate downtime and streamline operations.
- Mentored promising associates to develop leadership skills, enabling them to fill critical roles and contributing to a 12% increase in team retention rates.
- Conducted in-depth analysis of production KPIs, introducing automation in key stages that improved overall efficiency by 10% and reduced operational costs.
ASSEMBLER/ SALES ASSOCIATE
Wal-Mart
04.2013 - 04.2017
- Designed visually appealing displays across departments, increasing seasonal sales by 10%, while ensuring product safety during assembly to enhance customer trust and satisfaction.
YOUTH APPRENTICE/INTERN
IT Department Robins AFB
06.2012 - 07.2012
- Collaborated with employees to understand daily operations and provided hands-on support, streamlining task execution by 5%.
YOUTH APPRENTICE/INTERN
Supply Chain Management Robins AFB
06.2011 - 07.2011
- Collaborated with employees to understand daily operations and provided hands-on support, streamlining task execution by 5%.
YOUTH APPRENTICE/INTERN
Supply Chain Management Dept Robins AFB
06.2010 - 07.2010
- Collaborated with employees to understand daily operations and provided hands-on support, streamlining task execution by 5%.
Education
BACHELOR'S DEGREE - INFORMATION TECHNOLOGY
Middle Georgia State University
Macon, GA05-2017
Skills
- Technical Skills
- Workflow Automation, Digital Scheduling Systems, Shared Drive Management, IT Troubleshooting, Network Configurations Operational Skills
- Process Optimization, Safety Compliance Audits (OSHA Standards), Cross-Training Program Development, Production Efficiency Metrics Analysis
- Leadership & Communication Skills
- Team Mentorship & Development, Strategic Planning, Customer Satisfaction Improvement, Employee Retention Strategies Analytical Skills
- KPI Analysis, Data-Driven Decision Making, Workflow Redesign, Operational Cost Reduction
Timeline
SERVICE ADVISOR
Riverside Ford Lincoln
09.2022 - Current
CHEMICAL OPERATOR
Solenis
11.2021 - 09.2022
SUPERVISOR
Perdue Farms Inc.
04.2017 - 11.2021
ASSEMBLER/ SALES ASSOCIATE
Wal-Mart
04.2013 - 04.2017
YOUTH APPRENTICE/INTERN
IT Department Robins AFB
06.2012 - 07.2012
YOUTH APPRENTICE/INTERN
Supply Chain Management Robins AFB
06.2011 - 07.2011
YOUTH APPRENTICE/INTERN
Supply Chain Management Dept Robins AFB
06.2010 - 07.2010
BACHELOR'S DEGREE - INFORMATION TECHNOLOGY
Middle Georgia State University
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