Salvatore Genco
Columbus ,WI
Summary
A driven and highly motivated individual with a solid background as a Server at Olive Garden, showcasing exceptional interpersonal and communication skills. Eager to leverage a strong work ethic and quick learning abilities in a new professional setting. Currently pursuing a degree in Biology at Edgewood College, consistently achieving Honor Roll status every semester. Proven ability to balance academic excellence, work experience, and an athletic career. A dedicated and adaptable team player, poised to contribute positively to a dynamic work environment. Committed to continuous growth and development, with graduation anticipated in the upcoming spring semester
Overview
6
6
years of professional experience
Work History
Server
Olive Garden Restaurant
12.2022 - 09.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Golf Shop Attendant
Hawks Landing Country Club
03.2022 - 08.2022
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Streamlined inventory management by accurately tracking merchandise, maintaining stock levels, and reordering products as needed.
- Boosted sales revenue by effectively promoting golf shop merchandise and services to customers.
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Contributed to positive team morale by assisting coworkers when needed and proactively addressing potential conflicts or issues within the workplace.
Cart Attendant
Kestrel Ridge Golf Course
05.2020 - 08.2021
- Enhanced customer satisfaction by providing efficient golf cart services and maintaining a clean and organized cart barn area.
- Contributed to increased course revenue by effectively managing rental inventory and ensuring timely return of carts.
- Promoted a positive guest experience with courteous interactions and attentiveness to player needs during their time at the facility.
- Collaborated with pro shop staff to ensure seamless communication regarding golfer reservations and special requests.
- Upheld course appearance standards by washing, drying, and storing golf carts after each use.
Dishwasher/Prep Cook
Prairie Ridge Health
05.2017 - 08.2019
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall operations by promptly restocking clean dishes and utensils in designated areas.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Education
Bachelor of Science - Biology
Edgewood College
Madison, WI05.2024
Skills
- Personable
- Quick learning
- Critical thinker
- Time management
- Leadership
- Attention to detail
- Teamwork
- Creative
- Organized
- Communication
- Customer service
- Food sales and item promotion
Timeline
Server
Olive Garden Restaurant
12.2022 - 09.2023
Golf Shop Attendant
Hawks Landing Country Club
03.2022 - 08.2022
Cart Attendant
Kestrel Ridge Golf Course
05.2020 - 08.2021
Dishwasher/Prep Cook
Prairie Ridge Health
05.2017 - 08.2019
Bachelor of Science - Biology
Edgewood College
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