Salvatore Gioia
Summary
Experienced in problem-solving and team-building with a strong focus on customer service. Proven track record of stepping into various roles and making swift, positive changes to drive company success. Dedicated to utilizing effective training and monitoring techniques to maximize engagement and performance levels.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Bartender
Allegro Assisted Living
09.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
The Mathis House
05.2022 - Current
- Delegated daily tasks to team members to optimize group productivity
- Greeting customers, assisting with seating requests and arrangements as needed, taking orders, carrying trays of food and drinks to tables
Server Assistant
Rocksteady Steakhouse
01.2024 - 05.2024
- Greeted and sat guests, took beverage orders, and served bread
- Occasionally took food orders based on the busyness of the restaurant
- Bussed and reset all tables, as well as the everyday setup of the dining room
Busser
Maneras
05.2023 - 12.2023
- Greeted and sat guests and immediately brought bread and water to the table
- Continuously bussed all tables in restraint while simultaneously re-setting the dining room
Education
BBA - Hospitality and Tourism
Florida Atlantic University
Boca Raton, FL05.2025
High School Diploma - undefined
Toms River High School East
Toms River, NJ06.2021
Skills
- Exceptional customer service
- Food safety practices
- High volume dining
- Strong work ethic
- Order delivery practices
- Customer service
Certification
Initiated into the Florida Atlantic University Chapter of Alpha Alpha Alpha Honor Society in April of 2024
Timeline
Server/Bartender
Allegro Assisted Living
09.2024 - Current
Server Assistant
Rocksteady Steakhouse
01.2024 - 05.2024
Busser
Maneras
05.2023 - 12.2023
Server
The Mathis House
05.2022 - Current
High School Diploma - undefined
Toms River High School East
BBA - Hospitality and Tourism
Florida Atlantic University
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