Salvatore Spadafora
Detroit
Summary
Dynamic and results-driven Senior Partner Development Manager with over four years of experience at Rocket Pro TPO. Recognized for outstanding performance and leadership, with a proven track record of driving sales, fostering team cohesion, and enhancing partner relationships. Adept at training new team members, organizing incentive programs, and spearheading community engagement initiatives. Highly skilled in navigating the NMLS portal and assisting partners with compliance and licensing. Committed to leveraging deep industry knowledge to support and grow partner businesses.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Partner Development Manager (Partner Services)
Rocket Pro TPO
01.2024 - Current
- Recognized for growth and quick learning; asked to help build out Broker in a Box channel within partner services
- In a few helped over a dozen individuals complete NMLS tasks to start their own brokerage
- Highest number of registered loans to Rocket Pro TPO once approved and handed off to Account Executive
- Integral part of the Partner Services Channel since its inception in 2023, helping newly active and previously active brokerages realize the value of Rocket
- Guided individuals looking to enter the mortgage industry through NMLS licensing compliance, helping them establish their brokerages and selling them on Rocket Pro TPO as their wholesale lender.
Senior Partner Development Manager
Rocket Pro TPO
01.2020 - Current
- Promoted to Senior Partner Development Manager within two years, recognized for exceptional performance and leadership
- Awarded Rock Honor and achieved Founders Club 2 out of 3 years for outstanding sales and partner development
- Appointed as Team Captain and Culture Captain by VP and DVP, responsible for training new team members and providing support in the absence of direct leaders
- Organized monthly incentive games to drive sales production and scheduled team bonding and community volunteer events
- Known as a household name for consistently delivering high results and being a leader in effort and production metrics
- Expert comprehensive assistance to active partners seeking advice
- Present on how to register files, lock loans, price rates, and understand the partner portal to prospects and active partners
- Demonstrate how to clear Rocket conditions within partner portal.
Service Advisor
Parkway Chrysler Dodge Jeep Ram
01.2016 - 01.2020
- Managed high-stress customer service situations to ensure satisfaction with Chrysler products
- Educated clients on products and negotiated repair costs to achieve daily goals
- Consistently lead sales monthly and won top sales award
- Delegated work to technicians based on knowledge, skill and repair difficulty then communicated status updates to clients.
Customer Care Intern
FCA Fiat Chrysler Automobiles
01.2016 - 01.2017
- Assisted area managers in creating effective business plans for service, parts, and accessories growth
- Supported service directors of large dealerships with various internal tasks, including designing, purchasing, and tracking sales promotions for Mopar parts.
Education
Associates Business Administration -
Macomb Community College
01.2012
Skills
- Communication
- Creativity
- Strategic thinking
- Training & Development
- Sales Strategy
- Team Building
- Deep Understanding of Rocket Pro TPO needs
- Strategic leadership
- Operational Excellence
- Strategic Planning
- Industry Expertise
- Cultural Intelligence
Certification
- Aspiring Leadership Course, Rocket Mortgage
- Level Up Group, Rocket Pro TPO
- Culture Team, Rocket Pro TPO
Timeline
Senior Partner Development Manager (Partner Services)
Rocket Pro TPO
01.2024 - Current
Senior Partner Development Manager
Rocket Pro TPO
01.2020 - Current
Service Advisor
Parkway Chrysler Dodge Jeep Ram
01.2016 - 01.2020
Customer Care Intern
FCA Fiat Chrysler Automobiles
01.2016 - 01.2017
Associates Business Administration -
Macomb Community College
- Aspiring Leadership Course, Rocket Mortgage
- Level Up Group, Rocket Pro TPO
- Culture Team, Rocket Pro TPO
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