I am a young and motivated person who demonstrated a strong work ethic and creative ability. I am a team player and can work in any environment with anybody, as well as independently. I am dynamic and results-oriented professional with extensive experience at DARCARS Chrysler Jeep Dodge Ram. Excelled in customer service and vehicle management, demonstrating leadership and adaptability. Achieved enhanced customer satisfaction through meticulous attention to detail and effective problem-solving. Proficient in technology with outstanding communication skills, fluent in English and beginners in Spanish and Italian. Committed to exceeding sales goals and ensuring safety in all driving conditions. I am always ready to learn, listen and self-teach. I am a fast past learner. I am always ready for a new challenge and determined to be the best at what I do.
Overview
2
2
years of professional experience
Work History
Sales and Service Porter
DARCARS Chrysler Jeep Dodge Ram
11.2023 - Current
Greeted customers and provided assistance with their needs.
Maintained a safe work environment by adhering to all safety protocols.
Organized storage areas to maximize efficiency and promote a neat appearance.
Assisted in setting up displays for special events or promotions.
Executed vehicle relocation according to management instructions.
Detail washed the exterior of vehicles using soft cloths, brushes, detergents and disinfectants.
Dusted interiors of vehicles using vacuum cleaners or compressed air hoses.
Utilized aerosol sprays and solutions to disinfect vehicle interiors.
Facilitated the movement of customer cars to the repair and maintenance zone.
Verified that all keys were returned when a vehicle was picked up by a customer.
Utilized soapy water and specialized cleaning solutions to wash vehicle windows.
Drove vehicles to or from workshops or customer workplaces or homes.
Executed dealer trades and vehicle deliveries across two states, covering Tampa to Savannah, enhancing customer satisfaction.
Cleaned and maintained service lanes, eliminating debris and stains to ensure neatness
Ensured vehicles were equipped with seat covers and paper floor mats.
Maintained high level of organization for both used and new car sales lot
Maintain a high level of safety while promptly parking and retrieving customer cars from the service area
Diligently prepared loaner vehicles by thoroughly cleaning and refueling them for the next customer.
Jump started dead cars
Assisted mechanics and service advisors in test driving customer cars to ensure problem-free performance.
Ensured sufficient stock of water and coffee supplies in the customer waiting areas.
Provided guidance to customers in identifying their specific service needs
Performed routine cleaning of mechanics bays, ensuring that trash was never allowed to accumulate and regularly disposing of used oil from their containers.
Ensured customer satisfaction by safely transporting in the shuttle service, to their chosen destinations and engaging in friendly conversations
Managed high-speed automobiles renowned for their impressive horsepower
Actively sought and followed instructions from others.
Conducted regular lot inspections to secure vehicles, ensuring customer and sales cars were locked
Ensured proper closure of mechanics bays daily.
Engaged in pleasant conversations with customers to enhance their waiting experience
Enhanced organization of sales key track system for increased efficiency
Successfully managed challenging work environments including intense heat, freezing cold, and pouring rain to ensure the satisfaction of the sales team, service team, and customers.
Ensured no damages to newly delivered vehicles and stocked them in into the keybox and then transported the vehicles to service for PDI
Ensured a clean environment for workers and customers by consistently clearing debris around the dealership
Assisted customers in understanding their vehicles and and offered advice on vehicle protection.
Sourced and retrieved vehicles purchased by the dealership from Jacksonville car auction house.
Sales Associate
CHAMPS
01.2023 - 09.2023
Helped customers find specific products, answered questions and offered product advice
Engaged customers in a friendly, professional dialogue to determine needs
Answered incoming calls to provide store, products and customer service information
Completed daily recovery task to keep areas clean and neat for maximum productivity
Worked with fellow sales team members to achieve group targets
Assessed customer needs to provide assistance and information on product features
Assisted teammates with sales-processing tasks to meet daily sales goals
Demonstrated product knowledge and highlighted distinct qualities to drive sales.
Engaged in friendly conversations with customers to ensure a welcoming atmosphere.
Education
Senior Year
FLVS Virtual School
Florida
05-2025
Skills
Critical thinking
Problem solving
Creativity
Time management
Decision-making
Fast learner
Multitasking
Great communication skills
Great people skills
Advanced Knowledge on technology
Adaptability
Organization
Leadership skills
Exceed sales goals
Teamwork and collaboration skills
Materials Organization
Customer Service
Materials Transport
Ensuring customer satisfaction
Valid Driver's License
Work Planning and Prioritization
Strong Work Ethic
Punctual and Dependable
Basic-intermediate computer knowledge
Clean Driving Record
Trash pickup
Inclement weather driving
Fluent in English, Basic spanish and Italian
Work Monday-Friday Open to close and saturdays if needed
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram