Sam Barkwell
Carrollton
Summary
Dynamic and adaptable professional with a strong work ethic, experienced as a Grill Cook at Dairy Queen Grill & Chill. Proven ability to enhance customer satisfaction through exceptional service and effective sales strategies, achieving monthly sales targets. Skilled in food safety and sanitation, while fostering positive interpersonal relationships to build customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grill Cook
Dairy Queen Grill & Chill
Bremen, GA
10.2025 - Current
- Assisted customers with product inquiries and purchases, enhancing shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained organized store displays, promoting visibility of promotions and seasonal items.
- Restocked shelves regularly to optimize inventory levels and prevent stockouts.
- Collaborated with team members to achieve daily sales goals and improve service delivery.
- Implemented cleaning protocols to uphold store hygiene standards and safety compliance.
- Participated in training new associates on store policies and customer service techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Dollar General Market
Bremen, GA
05.2023 - 07.2025
- Assisted customers with product inquiries and purchases, enhancing shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained organized store displays, promoting visibility of promotions and seasonal items.
- Restocked shelves regularly to optimize inventory levels and prevent stockouts.
- Collaborated with team members to achieve daily sales goals and improve service delivery.
- Implemented cleaning protocols to uphold store hygiene standards and safety compliance.
- Participated in training new associates on store policies and customer service techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Education
No Degree - Accounting And Finance
University of West Georgia
Carrollton, Georgia, GASkills
- Quick-learning
- Strong work ethic
- Willing to learn
- Multitasking and organization
- Adaptable
- Efficient
- Food preparation
- Team player
- Flexible schedule
- Safe food handling
- Grill cleaning
- Cleaning and organization
- Food service
- Kitchen sanitation
- Food safety and sanitation
- Inventory replenishment
- Equipment maintenance
- Health code compliance
- Order accuracy
- Sanitation standards
- Concise time-management
- Ingredient preparation
- Interpersonal relationships
- Kitchen operations
- Meat preparation
- Menu item preparation
- New hire training
- Kitchen equipment operation and maintenance
- Portion control
- Cross-contamination prevention
- Customer service
- Fryer operation
- Portioning
- Special diet accommodation
- Waste reduction
- Sauce preparation
- Sales promotion
- Sauce making
- Cleaning and sanitizing
- Kitchen safety
- Sanitizing
- Kitchen task management
- Food handling and sanitation
- Contamination control
- Grill supervision
- Cleaning and sanitization
Certification
I am serve safe certified and Osha compliant.
Languages
Spanish
Limited Working
Dutch
Limited Working
Timeline
Grill Cook
Dairy Queen Grill & Chill
10.2025 - Current
Sales Associate
Dollar General Market
05.2023 - 07.2025
No Degree - Accounting And Finance
University of West Georgia