Sam Blaise
AT&T
Brooklyn,USA
3
Languages
Energetic and reliable trilingual professional with a strong background in high-volume retail operations and customer relations. Known for a welcoming approach, active listening, and a proven ability to solve technical and account problems efficiently to ensure an excellent customer experience.
Work History
Customer & Sales Operations Representative
4 Months- Served as primary point of contact in high-traffic environment, ensuring inclusive and professional experience for diverse customer base.
- Leverage fluent multilingual communication skills to bridge gaps, assisting non-English speaking clients with complex account setups and technical inquiries.
- Managed daily floor operations, troubleshooting device issues and processing financial transactions with precision to maintain service standards.
- De-escalated high-stress customer situations using patience, empathy, and rapid problem-solving to uphold brand loyalty.
Education
GED
Skills
Customer support
Sales Techniques
Multilingual communication
Process management
Operational efficiency
Sales strategies
Retail operations
Conflict resolution
LANGUAGES
English: Fluent
Haitian Creole: Fluent
French: Fluent
Timeline
Customer & Sales Operations Representative
AT&T
04.2026 - CurrentRead More
Pathways To Graduation
GED
Read More