Sam Cardenas
Aurora,CO
Work Preference
Summary
Visionary leader with established success at RingCentral, specializing in AI-driven sales and enterprise account management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Founder & Creative Director
DJ TimeShift
01.2024 - Current
- Founded DJ TimeShift, an emerging AI-powered music and creative project inspired by a personal journey exploring the capabilities of AI and Copilot.
- Developed the DJ TimeShift concept using advanced AI tools (Copilot, ChatGPT, Gemini) to shape branding, creative direction, and long-term vision.
- Designed the project as a real-world demonstration of how AI can accelerate ideation, content creation, and artistic experimentation.
- Built early-stage branding, messaging, and visual identity to establish DJ TimeShift as a future-focused creative persona.
- Leveraged AI workflows to explore music concepts, audience engagement strategies, and networking opportunities within the DJ and creator community.
- Use DJ TimeShift as a platform to connect with creators, DJs, and innovators at the intersection of music and technology.
Account Executive, Mid‑Market Expansion
RingCentral
Greater Denver Area
08.2018 - 01.2026
- Managed and expanded a large book of mid‑market accounts, consistently achieving quota through four management changes and multiple reorganizations.
- Earned Ring Excellence (President’s Club) twice and multiple Colorado Excellence awards for top performance.
- Sold the largest deal in segment history, expanding a small account into 1,000+ UCaaS seats and 500+ contact center agents.
- Delivered technical demos and solution designs leveraging expertise in VoIP, SIP, networking fundamentals, QoS, and cloud communications architecture.
- Collaborated with IT, network engineers, and security teams to validate network readiness, bandwidth requirements, and multi‑site VoIP deployment feasibility.
- First in the segment to successfully sell multiple new product releases, driving early adoption and influencing product feedback loops.
- Retained and expanded long‑term accounts over 7 years, with many customers staying under management for the entire duration.
- Supported customers during COVID‑19 with 12–16 hour days, helping hundreds of businesses maintain operations and transition to remote work.
- Built strong internal and external networks, mentoring new hires and supporting teammates through multiple reorganizations.
- Received direct customer praise for exceptional service, honesty, and responsiveness — frequently cited as ‘the best RC employee they ever worked with.’
- Leveraged AI tools (Copilot, ChatGPT, Gemini) to analyze account data, identify high‑value targets, and gather company insights to improve outreach and close rates.
- Created AI‑driven workflows that scanned entire customer databases to rank accounts by revenue potential and difficulty, improving prioritization and efficiency.
Account Advisor
Fusion
Denver, CO
07.2017 - 08.2018
- Identified business technical problems and provided solutions by translating and articulating business needs into technical requirements.
- Recognized gaps, strategic, and financial impacts for clients.
- Assisted with billing, technical support, customer service, sales enablement, and customer retention.
Enterprise Solutions Advisor
Birch Communications
Greater Denver Area
01.2015 - 01.2017
- Handled complex, long-term cloud computing projects involving multiple business units.
- Advised clients and IT management on appropriate technological alternatives.
- Evaluated new business applications and evolving business requirements with strategic accounts.
Market Manager
Birch Communications
Englewood, CO
01.2014 - 01.2015
- Driven Sales Manager focused on customer acquisition and revenue growth targets by coaching and assisting sales team employees to be competitive and innovative in the market.
- Responsible for recruitment, hiring, forecasting, attaining team quota, and crafting sales cycle plans for go-to-market strategy in a fast-paced environment.
Solutions Advisor
Cbeyond (now a Birch Company)
Englewood, CO
01.2012 - 01.2014
- Responsible for sourcing and closing sales leads through marketing campaigns and incoming sales calls from company call queues.
- Supported West Coast markets by collaborating with direct sales and field sales teams, targeting new sales opportunities and retaining customers with a solution sales approach for new product launches.
Education
Information Technology - Computer Network Systems, Project Management
ITT Technical Institute
Thornton, CO01.2012
Skills
- Enterprise account management
- AI-enabled sales
- Networking (LAN/WAN, SIP, QoS)
Certification
- CCNA (Cisco Certified Network Associate)
- MSCA (Microsoft Certified Solutions Associate)
- Microsoft’s AI University
Projects
Used AI tools to develop a full creative and business plan for DJ TimeShift, including branding, music concepts, and long‑term strategy. Designed personal AI workflows to analyze large music datasets and identify top‑value accounts, improving prioritization and strategic outreach. Built custom Gemini ‘Gems’ to automate research, gather company insights, and surface high‑probability opportunities — a self‑driven project to enhance sales efficiency. Completed Microsoft’s AI University coursework independently to deepen understanding of AI models, privacy, and security.
Awards
- Ring Excellence Award, 2022
- Ring Excellence Award, 2020
- Colorado Excellence Award, 2019
- 196.50% to Quota
- Sales Shark of The Month, multiple months, Birch Communications
- Top Performer Award, multiple months, Birch Communications
- President’s Club Salesman of the Year, 01/01/13
Timeline
Founder & Creative Director
DJ TimeShift
01.2024 - Current
Account Executive, Mid‑Market Expansion
RingCentral
08.2018 - 01.2026
Account Advisor
Fusion
07.2017 - 08.2018
Enterprise Solutions Advisor
Birch Communications
01.2015 - 01.2017
Market Manager
Birch Communications
01.2014 - 01.2015
Solutions Advisor
Cbeyond (now a Birch Company)
01.2012 - 01.2014
Information Technology - Computer Network Systems, Project Management
ITT Technical Institute
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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