Samantha Castro
Austin,TX
Summary
Dynamic bilingual Account Executive with proven sales expertise at DISA Global Solutions, adept at building strong client relationships and enhancing satisfaction. Skilled in credit history assessment and active listening. I consistently exceed sales quotas through effective communication and tailored solutions, driving business growth and customer loyalty.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Account Executive
DISA Global Solutions
07.2024 - Current
- Followed-up on warm Internet leads from various marketing websites and responded to client questions about background screening options and drug tests that best fits their business's needs.
- Managed current accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Sourced and pre-qualified leads and identified new business opportunities by dialing 25 daily outbound cold calls to build partnerships and achieve sales quota.
- Utilized social media and online resources to research prospects, leading to more informed and tailored cold calls.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Loan Specialist
The Savings Group
08.2021 - 07.2024
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of loan approval.
- Identified opportunities to cross-sell and upsell loan products to customers such as GAP and Vehicle Service Contracts.
- Explained very technical financial information to applicants in easy to understand language.
- Made average of 50 outbound and inbound calls per day.
Motorcycle Sales and Finance
Harley Davidson
11.2019 - 07.2021
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Worked with multiple city DMV's to transfer titles and complete registration for customers.
Education
High School Diploma -
James Nikki Rowe High School
McAllen, TX 08.2013 - 05.2017
Skills
- Sales Expertise
- Active Listening
- Energetic and Outgoing
- Microsoft Outlook
- Salesforce
- Credit History Assessment
- Explanation of Loans
- Mathematics
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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