Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Sam Cortes

Rural Hall,NC

Summary

Dynamic Area Sales Manager with a proven track record at VOZZCOM, excelling in team leadership and operations oversight. Adept at enhancing performance through data analysis and effective communication, fostering high customer satisfaction. Skilled in business administration and dedicated to achieving organizational goals in high-pressure environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Area Sales Manager

VOZZCOM
Greensboro, NC
11.2018 - 03.2025
  • Led a team of sales representatives to achieve peak performance.
  • Led, trained, and mentored a team of sales professionals, enhancing their skills and performance.
  • Analyzed sales data to determine areas of improvement for the organization.
  • Updated and maintained databases with current information.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Medical Interpreter

Randolph Hospital
Asheboro, NC
02.2018 - 10.2018
  • Collaborated with patient navigators and social workers to support patient interpretation needs.
  • Assisted in the translation of written documents such as consent forms, medical records, and patient instructions.
  • Interpreted verbal and written information during examinations, tests and treatments.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Education

Cybersecurity - Cybersecurity And Information Assurance

Western Governors University
Salt Lake City, UT

Some College (No Degree) - Prerequisites

Guilford Technical Community College
Jamestown, NC

Skills

  • Business administration
  • Team building/leadership
  • Operations oversight
  • Performance reporting
  • High-pressure environments
  • Communication skills
  • Excellent customer service skills

Certification

  • CompTIA A+ Certified
  • ITIL 4 Business Foundations Certified
  • Medical Interpreter Certified

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Area Sales Manager

VOZZCOM
11.2018 - 03.2025

Medical Interpreter

Randolph Hospital
02.2018 - 10.2018

Cybersecurity - Cybersecurity And Information Assurance

Western Governors University

Some College (No Degree) - Prerequisites

Guilford Technical Community College

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Sam Cortes