Sam Engel
Portage,MI
Summary
Highly motivated business student with experience in food service. Adept at using excellent problem solving, teamwork and customer service skills .
Overview
4
4
years of professional experience
Work History
Kitchen Leader
Erbelli's Pizza
08.2021 - Current
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Maintained a clean and organized kitchen environment, ensuring compliance with health and safety regulations.
- Supported positive work environment through effective conflict resolution among team members when necessary.
- Increased overall guest satisfaction by addressing customer concerns promptly and professionally.
- Implemented quality control measures to guarantee customer satisfaction with each meal served.
- Ensured strict adherence to dietary restrictions of customers by cross-checking menu offerings against specific needs.
- Managed daily food preparation tasks, ensuring consistency in taste and presentation of dishes.
- Mentored junior cooks in honing their skills through constructive feedback and hands-on guidance during meal preparations.
- Collaborated with front-of-house staff to ensure seamless communication and smooth service during busy shifts.
Education
BBA - Management
Michigan State University
East Lansing, MI05-2028
Skills
- Kitchen organization
- Sanitation standards
- Food presentation
- Food safety compliance
- Positive attitude
- Customer service
- Time management
- Kitchen cleaning and maintenance
- Cleaning and sanitation
- Team collaboration
- Dedicated work ethic
Timeline
Kitchen Leader
Erbelli's Pizza
08.2021 - Current
BBA - Management
Michigan State University