Summary
Overview
Work History
Education
Skills
Timeline
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Sam Greene

Summary

Strong, collaborative leader, dedicated to streamlining operations and promoting organizational efficiency, while partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of people in dynamic, fast-paced settings. Using independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Company Manager/Performer

RWS Entertainment + Holiday World
05.2022 - 08.2023
  • Project managed 3 separate shows throughout the contract, organizing detailed rehearsal/performance schedules, handling all issues/conflicts within the cast and shows, writing thorough daily reports, communicating between cast members and, both, management teams, boosting cast morale and maintaining a fun, engaging work environment, while enforcing all company and theme park rules/regulations.
  • Documented all relevant information and data nightly for the shows, facilitating accurate and effective communication with upper management, while also allowing me to analyze our shows and the specific actions that increased overall audience engagement/interaction
  • Ensuring a smooth and prolific run of the shows
  • Performed alongside my cast, entertaining thousands of kids and families a week, while maintaining my daily/weekly/monthly duties as cast manager.

Resident Educator

Point Park University
08.2021 - 05.2022
  • Sustained a supportive, engaging, and inclusive floor of 28 residents, handling a myriad of challenges that come with being a freshman- from academic struggles to social/personal issues, further developing my understanding and capabilities as a leader, while instilling me with a stronger work ethic and time management skills.
  • Planned/Project Managed/Executed monthly events for my floor, using fun, engaging activities like scavenger hunts and jeopardy nights to encourage conversation, build connection/community, and educate my residents in specific topics ranging from Equity and Inclusion and Mental Health.to Cooking on a Budget and Financial Literacy.
  • Provided a safe, supportive space for young adults to learn and grow from their experiences and mistakes
  • Advising and consulting them on personal matters, but encouraging their independence and trust in themselves
  • I offered many tools to help residents spark, maintain, and end conversations, both, within and outside of conflict, leaving them with lifelong communication skills.

Food Runner/Host

Gaucho Parrilla Argentina
04.2021 - 02.2022
  • Supported the restaurant during COVID-19 and the labor shortages, condensing 3 of their jobs into 1 and allowing them to serve more customers and remain one the top 100 restaurants in the country
  • Covering the entire three story restaurant, I ran orders to tables, cleaned and bussed for the servers, and handled all pick-up orders, seeking out and covering any and all other side work during the shift.

Camp Counselor

Point Park University
06.2021 - 08.2021
  • Guided and supported a group of 16 boys for Point Park's 6 Week Summer Dance Intensive, ensuring they're present for all classes, safe while going out, and following all the camps guidelines and rules.
  • Mediated all conflicts between fellow campers and even faculty members and campers
  • I advocated for a non-binary resident on my floor, fighting for them and their identity to be respected and acknowledged by some of the fellow faculty and adult counselors
  • The camps rules only accounted for males and females, so I aided the school along with my resident to create a more comprehensive and inclusive camp!
  • Navigated the challenges of being both a counselor and fellow camper, growing as an artist, while still maintaining and fulfilling my role as a leader and counselor.

Host/Server

Mellow Mushroom
05.2019 - 07.2020
  • Managed all online, mobile, and pick-up orders, accumulating an extra 100-300 orders a week for the restaurant, and further developing my skills within customer service and working within a general restaurant.

Manager/Cake Decorator

Bruster's Real Ice Cream
05.2016 - 07.2020
  • Took initiative to streamline the cake ordering, making, and decorating process, with an associate, improving the quality and consistency of these orders for the store, and allowing cake orders and sales to double within a few weeks
  • Thanks to our new, more efficient system, which is still used to this day, we were able to keep up with the increased volume of sales.
  • Managed fellow peers/employees, delegating tasks, handling customer complaints, and maintaining a clean, organized, and efficient work space; improving the customer's experience and the number of customers we could serve.
  • Prepped the store for opening and closing: handling and distributing money to the registers, organizing and finishing upcoming orders, receiving and processing large shipments, and restocking products and items
  • This allowed the owner and general manager to focus on bigger projects including customer outreach and store renovations.

Staff Singer

Shallowford Presbyterian Church
05.2019 - 06.2020
  • Lead the choir's tenor section, guiding and working alongside a wide range of singers from 17-80
  • I served as a reference and resource to the rest of my section, answering questions and addressing/correcting mistakes, making my director's job easier and allowing her to focus on the bigger picture.

Musical Director

Lakeside Theatre Co.
09.2019 - 03.2020
  • Garnered more teaching and musical direction experience, working with a large public high school's theatre program
  • Aside from my main job of teaching the vocal lines, I helped the students develop sight-reading and general music skills, collaborating with them on the entire score, and instilling a stronger sense of determination, responsibility, and self-confidence throughout the entire cast.

Musical Director

Kindled Spark Productions
05.2019 - 07.2019
  • Managed all of the music for this show, organizing and executing a full rehearsal schedule, teaching and correcting performer's vocal lines, collaborating and directing fellow musicians and performers to build a cohesive show musically, and encouraging a positive, safe, and fun learning/work environment.

Prep Cook/Food Runner/Server

Pea Ridge
04.2017 - 09.2017
  • Executed a myriad of jobs in both the kitchen and front of house, helping to further develop my customer service skills, food prep skills, adaptability, and a general sense/understanding of the different positions within most restaurants, as well as their expectations and the skills required for each.
  • Aided and increased the restaurant's ability to serve more customers, working calmly and quickly in very fast-paced/high stress situations and assessing what needs to be done to ensure all other employees can focus on their roles.

Education

B.F.A. in Musical Theatre -

Point Park University
Pittsburgh, PA
04.2024

High School Diploma -

Lakeside High School
05.2019

Skills

  • Staff Training and Development
  • Team Leadership
  • Complex Problem-Solving
  • Strategic Planning
  • Project and Performance Management
  • Idea Development and Brainstorming
  • Managing Operations and Efficiency
  • Decision-Making
  • Problem Resolution
  • Customer Service
  • Teamwork and Collaboration
  • Expectation setting

Timeline

Company Manager/Performer

RWS Entertainment + Holiday World
05.2022 - 08.2023

Resident Educator

Point Park University
08.2021 - 05.2022

Camp Counselor

Point Park University
06.2021 - 08.2021

Food Runner/Host

Gaucho Parrilla Argentina
04.2021 - 02.2022

Musical Director

Lakeside Theatre Co.
09.2019 - 03.2020

Host/Server

Mellow Mushroom
05.2019 - 07.2020

Staff Singer

Shallowford Presbyterian Church
05.2019 - 06.2020

Musical Director

Kindled Spark Productions
05.2019 - 07.2019

Prep Cook/Food Runner/Server

Pea Ridge
04.2017 - 09.2017

Manager/Cake Decorator

Bruster's Real Ice Cream
05.2016 - 07.2020

B.F.A. in Musical Theatre -

Point Park University

High School Diploma -

Lakeside High School

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Sam Greene