Sam Hackenberry
Norristown,PA
Summary
Motivated operations professional with strong organizational and communication skills, seeking to transition into an entry-level sales role. Experienced supporting cross-functional teams, tracking deadlines, and improving workflows. Known for adaptability, problem-solving, and eagerness to learn new tools and methodologies.
Overview
10
10
years of professional experience
Work History
Operations Analyst, Reconciliation
SEI Investments
01.2025 - Current
- Support reconciliation projects for client portfolios, ensuring data accuracy and timely reporting.
- Assist managers and teams by maintaining documentation and tracking project deliverables.
- Collaborate with internal teams and clients to resolve issues and maintain workflow continuity.
- Contribute to process improvements using Microsoft Excel and other tools.
- Strengthened communication between departments, facilitating a seamless flow of information for faster decision-making processes.
Assistant Operations Manager
Willow Creek Farm Preserve
05.2021 - 10.2022
- Led day-to-day team operations, balancing multiple priorities and tasks.
- Assisted in budgeting, expense tracking, and maintaining records to support management decisions.
- Coordinated volunteer and outreach activities, enhancing team collaboration and community engagement.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
Shift Leader
Chick-fil-A
07.2015 - 11.2019
- Supervised employees during shifts, ensuring smooth operations and quality service.
- Trained new team members and supported management in daily operational tasks.
Education
B.A. - Political Science
West Chester University
Skills
- Project Coordination Support
- Team Collaboration
- Task & Deadline Tracking
- Internal & External Communications
- Problem-solving abilities
- Multitasking
- Microsoft office
Timeline
Operations Analyst, Reconciliation
SEI Investments
01.2025 - Current
Assistant Operations Manager
Willow Creek Farm Preserve
05.2021 - 10.2022
Shift Leader
Chick-fil-A
07.2015 - 11.2019
B.A. - Political Science
West Chester University
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