Sam Hammoud
Summary
Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.
Seasoned Production Manager successful at achieving production goals on consistent basis. Highly organized, forward-thinking and creative in handling normal and challenging production problems. Known for great leadership and attention to detail.
Overview
21
21
years of professional experience
1
1
year of post-secondary education
Work History
Production Manager
Ground Effects
Sterling Heights, USA
09.2016 - 03.2026
- Oversaw production operations, ensuring efficient and timely completion of projects
- Developed and maintained production schedules to meet customer demands while optimizing resources
- Collaborated with cross-functional teams including engineering, quality control, and logistics to ensure smooth workflow throughout the production process
- Implemented safety protocols and conducted regular training sessions to promote a safe working environment for all employees
- Monitored key performance indicators (KPIs) such as on-time delivery, product quality, and cost per unit to drive operational excellence
- Cultivated strong relationships with suppliers/vendors, facilitating timely delivery of raw materials/components for production
- Analyzed production data/metrics to identify trends and inform data-driven decisions for process optimization
- Investigated root causes of quality issues/failures/non-conformances; implemented corrective/preventive actions
- Ensured compliance with health and safety regulations by conducting regular inspections/audits
- Acted as primary contact for customer inquiries/complaints regarding production activities, resolving issues promptly and professionally
- Managed multiple projects simultaneously while meeting deadlines/budget constraints
- Oversaw daily production activities to ensure efficient workflow and quality standards.
- Coordinated scheduling and resource allocation for multiple production lines.
- Implemented safety protocols and maintained compliance with industry regulations.
- Trained and mentored staff to enhance skills and improve team performance.
- Collaborated with cross-functional teams to resolve operational challenges promptly.
- Managed inventory levels to ensure availability of materials for production needs.
- Conducted regular inspections of equipment to maintain operational efficiency and safety standards.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
- Managed materials to meet production goals and specific customer demands.
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Provided input for performance reviews and identified areas for additional improvement.
- Monitored employee attendance records and took disciplinary action when appropriate.
- Coordinated with other departments to ensure smooth flow of materials throughout the production process.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Scheduled staff work assignments, rotations and overtime.
- Directed cost reduction and process improvements to boost workflows and productivity.
- Established clear communication channels between management and staff members.
- Developed and implemented significant process improvements to enhance department quality and throughput.
- Created reports on productivity levels, cost analysis, and inventory status.
- Documented batch records for manufacturing process and product history recordkeeping.
- Prevented and resolved customer issues regarding production through planning.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
- Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.
- Drafted and updated production documentation tracking status and delivery timelines.
- Managed daily order backlog through key metrics monitoring for on-time delivery.
- Developed performance metrics to track progress against established goals.
- Improved efficiency by minimizing downtime.
- Met or exceeded target for on-time customer shipments.
- Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
- Identified and solved complex problems that impacted management and business direction.
- Reviewed quality control reports monitoring various aspects.
- Learned how to respond to emergency situations to prevent personal injuries and property damage.
Production Supervisor
Ground Effects
Warren, USA
09.2011 - 09.2016
- Supervised daily production activities to ensure efficient workflow and team coordination.
- Trained new employees on safety protocols and operational procedures effectively.
- Monitored equipment performance and scheduled maintenance to minimize downtime.
- Implemented quality control checks to maintain product standards during production.
- Facilitated communication between departments to streamline production processes.
- Led team meetings to discuss production goals and address challenges proactively.
- Enforced safety regulations to create a secure working environment for all employees.
- Maintained accurate records of daily production activities.
- Trained new staff on production processes and procedures.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Supported safety programs to reduce and eliminate employee injuries.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Resolved any conflicts between employees in a professional manner.
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
Restaurant Manager
Ram's Horn Restaurant
Dearborn, USA
01.2005 - 03.2010
- Oversaw daily restaurant operations and ensured excellent customer service.
- Managed staff scheduling and payroll to optimize labor costs.
- Trained new employees on service standards and food safety protocols.
- Implemented inventory management systems to track supplies efficiently.
- Addressed customer complaints promptly to enhance guest satisfaction.
- Enforced health regulations to ensure compliance with safety standards.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Ensured compliance with all food safety regulations and sanitation standards.
- Adhered to all health department regulations regarding food storage and preparation.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Education
A & P Certificate #2684761 - Airframe And Power Plant Certification
Michigan Institute of Aviation And Technology
08.2001 - 04.2002
Fordson High School
Dearborn, MISkills
- Production planning
- Process development
- Process audits
- Quality audits
- Root cause analysis
- PPAP
- 5s
- Troubleshooting
- IATF
- Health and safety
- Leadership skills
- LPA
- Quality assurance
- Data analysis
- Process optimization
- Resource allocation
- Cross-functional collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Project management
- Customer relations
- Maintenance planning
- ISO standards
- Equipment monitoring
- Production optimization
- Quality assurance training
- Material planning
- Equipment operation
- Training coordination
- Cost reduction
- Operations auditing
- Equipment utilization
- Production scheduling
- OSHA regulations
- Staffing management
- Cause and effect analysis
- Root-cause analysis
- Team development
- Continuous improvement processes
- Production line management
- Purchasing
- KPI tracking
- Performance evaluation
- Staff scheduling
Timeline
Production Manager
Ground Effects
09.2016 - 03.2026
Production Supervisor
Ground Effects
09.2011 - 09.2016
Restaurant Manager
Ram's Horn Restaurant
01.2005 - 03.2010
A & P Certificate #2684761 - Airframe And Power Plant Certification
Michigan Institute of Aviation And Technology
08.2001 - 04.2002
Fordson High School