Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
TOOLS
Generic

SAM IRIZARRY

Willoughby,OH

Summary

Dynamic AI, Strategy, and Operations leader with a proven track record in driving enterprise-wide adoption of AI and automation within SaaS environments. Expertise in scaling pilot programs into robust production systems while embedding ROI frameworks to ensure sustainable efficiency gains. At Docebo, played a pivotal role in establishing AI Ops, overseeing the governance of over 100 SaaS tools, leading more than 20 AI pilots, and crafting comprehensive playbooks for POCs, ROI, and organizational adoption. Recognized for the ability to seamlessly integrate solutions consulting with operational model design, transforming AI initiatives from experimental phases to essential business functions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Manager, AI Operations

Docebo, Inc.
01.2024 - Current
  • Founded and scaled the AI Ops function, positioned as Docebo’s internal consultancy for AI and automation.
  • Directed enterprise pilots: 40+ internal AI apps built, 65+ advanced prompts tested, 80%+ of participants recommending AI tools post-pilot.
  • Launched enterprise AI Agent rollout: architected agent-to-agent workflows and built MCP tests for automation across support, churn prevention, and account planning.
  • Delivered State of AI at Docebo and AI portfolio governance cadence to executive team.
  • Co-chaired Docebo Hackathons and designed AI Academy programs; seeded innovation with scalable artifacts like ROI dashboards and agent libraries.

Sr. Manager, Digital Adoption

Docebo, Inc.
01.2023 - 01.2024
  • Salesforce product-owner; cut backlog 75% in 6 months.
  • Launched tool encyclopedia and tightened software purchasing standards.

Enablement Program Manager, Tools

Docebo, Inc.
01.2022 - 01.2023
  • Drove GTM enablement; accelerated new hire readiness.
  • Earlier Roles
  • Sales Enablement Manager, State Industrial Products
  • Sales Ops Analyst, Tooling U-SME
  • Sales roles at AT&T;, ADT Security

Education

Executive Master’s - Organization Development

Bowling Green State University

B.A. - Media Studies

Bowling Green State University

Skills

  • AI operations
  • AI strategy
  • Agent rollout
  • ROI measurement
  • Software asset management
  • Vendor negotiations
  • MCPs
  • POC governance
  • Automation frameworks
  • Revenue efficiency
  • Solutions consulting
  • AI enablement
  • Enterprise SaaS

Websites

Certification

  • AI Business Strategy coursework (R.O.A.D model)
  • Security & compliance upskilling: SOC 2, ISO 27001, privacy frameworks

Timeline

Senior Manager, AI Operations

Docebo, Inc.
01.2024 - Current

Sr. Manager, Digital Adoption

Docebo, Inc.
01.2023 - 01.2024

Enablement Program Manager, Tools

Docebo, Inc.
01.2022 - 01.2023

B.A. - Media Studies

Bowling Green State University

Executive Master’s - Organization Development

Bowling Green State University

TOOLS

  • Glean
  • UnifyApps
  • N8n
  • DevinAI
  • Granola
  • Salesforce
  • Jira
  • Coupa
  • NetSuite
  • Okta
  • Gong
  • Snowflake
  • Tableau

Similar Profiles

CREATE PROFILE