Sam Jacob Ellis
Fairfax Station,VA
Summary
Seeking a position in real estate where my leadership, customer service, and problem-solving skills can contribute to team success and client satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Villa Bella Italian Restaurant
01.2017 - 01.2019
- Recruited and trained 15 new employees, advancing to a leadership role within two months
- Led new staff in providing excellent customer service, maintaining a high level of efficiency and satisfaction
- Managed high-pressure situations, ensuring smooth operations during peak hours
- Resolved customer issues quickly and effectively, contributing to customer retention
Pizza Delivery Driver
Domino’s Pizza
01.2020 - 01.2022
- Delivered pizzas efficiently, becoming one of the fastest deliverers on staff
- Handled difficult customer situations, addressing and resolving delivery issues to ensure customer satisfaction
- Assisted with in-store operations during downtime, supporting coworkers to enhance team efficiency
- Contributed to team growth by recruiting additional staff, fostering a collaborative work environment
Server
Ornery Beer Company
01.2023 - 01.2024
- Provided personalized service, receiving special requests from repeat guests
- Collaborated with team members to ensure smooth operations
- Built strong rapport with customers, contributing to a welcoming and friendly dining experience
Education
Bachelor of Science - Psychology
George Mason University
Fairfax, VA12.2024
Skills
- Active Listening
- Communication (verbal and written)
- Customer Service
- Time Management
- Problem-solving
- Team Leadership
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Video Editing (Premier Pro)
Volunteer Experience
- Participated in three Eagle Scout projects.
- Bagged food packages for families for House of Mercy.
Timeline
Server
Ornery Beer Company
01.2023 - 01.2024
Pizza Delivery Driver
Domino’s Pizza
01.2020 - 01.2022
Server
Villa Bella Italian Restaurant
01.2017 - 01.2019
Bachelor of Science - Psychology
George Mason University
Similar Profiles
Christopher SheehanChristopher Sheehan
Multi-Unit General Manager at Old Capitol Grill/Bella Colibri Italian RestaurantMulti-Unit General Manager at Old Capitol Grill/Bella Colibri Italian Restaurant
David CaldaroneDavid Caldarone
Server/ Bartender at Bella Notte Italian restaurantServer/ Bartender at Bella Notte Italian restaurant
Praachi GeraPraachi Gera
Bar Manager at Bella Roma Italian RestaurantBar Manager at Bella Roma Italian Restaurant