Sam Kim
Summary
Meticulous professional with a strong focus on attention to detail and customer service. Experienced in managing scheduling and coordination tasks, ensuring accurate documentation and compliance in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Domain Expert (AI Trainer – Creative Writing)
Outlier
Remote
03.2024 - Current
- Maintained accurate documentation and records while reviewing high-volume content against detailed guidelines.
- Wrote clear, actionable notes and handoffs to support consistent quality and follow-through.
- Tracked issues, exceptions, and outcomes in online systems to ensure alignment with standards.
- Managed multiple concurrent tasks in a deadline-driven remote workflow.
- Followed evolving SOPs and escalated edge cases using defined processes.
- Communicated updates and clarifications professionally in writing with internal stakeholders.
Produce Clerk
Albertsons
Mountlake Terrace, WA
10.2022 - 02.2024
- Maintained accurate inventory rotation and stocking to support daily department operations.
- Assisted customers, answered product questions, and resolved issues in a high-traffic environment.
- Followed food safety, sanitation, and compliance procedures consistently.
- Balanced multiple tasks (prep, restocking, cleaning) while meeting time-sensitive priorities.
Research Scholar
Laidlaw Foundation
Medford, MA
03.2020 - 02.2022
- Managed a long-term project with consistent deadlines, documentation, and structured deliverables.
- Conducted research, synthesized sources, and produced clear written reports for stakeholders.
- Organized project tasks and maintained accurate records to support reliable execution.
- Presented findings in accessible formats for different audiences.
- Supported selection/interview activities through scheduling, coordination, and written evaluation support.
Development Intern
Tortoise Media
Remote (London, UK)
06.2021 - 07.2021
- Maintained and updated a database of partner organizations to keep records accurate and usable.
- Conducted research to support outreach, partnership development, and internal decision-making.
- Coordinated schedules and communications to support timely follow-ups and stakeholder engagement.
- Produced clear written summaries and notes to support internal workflows and tracking.
Senior Shift Supervisor
Club Demonstration Services (CDS)
Plano, TX / Dallas, TX
10.2016 - 07.2018
- Led daily shift operations, coordinating staff coverage and ensuring the team was ready to execute on schedule.
- Managed closing procedures and end-of-day handoffs to maintain operational continuity.
- Addressed customer questions and escalations professionally in a high-traffic retail environment.
- Ensured compliance with company procedures and maintained consistent execution standards.
- Supported day-to-day administrative needs such as task assignment, updates, and operational follow-through.
- Communicated priorities clearly to keep work on track during peak hours.
Education
Bachelor of Arts - International Literary And Visual Studies
Tufts University
Medford, MA.02-2022
Skills
- Administrative Support
- Calendar Management
- Scheduling & Coordination
- Data Entry
- Records Management
- Document Preparation
- Meeting Notes / Follow-Ups
- Email & Written Communication
- Customer Service
- Front Desk / Phone Support
- Confidentiality / Discretion
- Attention to Detail
Languages
English
Native or Bilingual
Spanish
Limited Working
Korean
Limited Working
Japanese
Limited Working
Timeline
Domain Expert (AI Trainer – Creative Writing)
Outlier
03.2024 - Current
Produce Clerk
Albertsons
10.2022 - 02.2024
Development Intern
Tortoise Media
06.2021 - 07.2021
Research Scholar
Laidlaw Foundation
03.2020 - 02.2022
Senior Shift Supervisor
Club Demonstration Services (CDS)
10.2016 - 07.2018
Bachelor of Arts - International Literary And Visual Studies
Tufts University