Sam Knowles
Blacksburg,VA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during young but successful career. Smoothly equip employees to independently handle daily functions and meet patron needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
Work History
Pool Manager
Crystal Aquatics
05.2023 - 08.2023
- Oversaw opening and closing chores of pool.
- Mentored lifeguards to effectively replace my position after I left to continue schooling.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assistant Head Swim Coach
Ashburn Farm Barracudas, Inc.
05.2021 - 08.2022
- Worked in group lessons as well as individual private lessons, ages 5-18.
- Observed athletes during practice and meet situations, assessed performance and provided ideas for improvement.
- Communicated frequently with parents of swimmers, coaches and Board of Supervisors.
Sales Associate
Yankee Candle
12.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engaged customers, and promoted specific merchandise.
- Helped customers locate products and provided recommendations based on description of their preferred scent.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Top performer in sales for the quarter, increased sale of featured items by 15%.
Education
BBA - Marketing Management
Virginia Tech
Blacksburg05.2024
Skills
- Team Leadership
- Conflict Resolution
- Life-Long Learner
- Goal Attainment
- Customer Service
- Emotional Intelligence
- Time Management
- Adaptability and Dependability
Timeline
Pool Manager
Crystal Aquatics
05.2023 - 08.2023
Assistant Head Swim Coach
Ashburn Farm Barracudas, Inc.
05.2021 - 08.2022
Sales Associate
Yankee Candle
12.2020 - 02.2021
BBA - Marketing Management
Virginia Tech
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