Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Scott

Athens,GA

Summary

Dynamic Patient Registration Representative with proven expertise in insurance verification and patient relations at St Mary's Hospital. Demonstrated professionalism and problem-solving skills while efficiently managing high-volume periods, ensuring seamless service delivery. Committed to maintaining patient confidentiality and fostering a positive environment through effective communication and teamwork.

Overview

22
22
years of professional experience

Work History

Patient Registration Representative

St Mary's Hospital and Medical Center
Athens, GA
09.2023 - Current
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Receptionist

Morningside Assistant Living
Athens, GA
07.2005 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Cashier

Kohl's
Athens, GA
05.2004 - 09.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Emptied trashcans and transported waste to collection areas.

Education

High School Diploma -

Cedar Shoals High School
Athens, GA
05-2005

Skills

  • Insurance verification
  • Patient confidentiality
  • Patient relations
  • Professionalism and ethics
  • Housekeeping
  • Problem-solving
  • Team collaboration
  • Verbal and written communication
  • Work ethic and integrity

Timeline

Patient Registration Representative

St Mary's Hospital and Medical Center
09.2023 - Current

Receptionist

Morningside Assistant Living
07.2005 - 09.2023

Cashier

Kohl's
05.2004 - 09.2005

High School Diploma -

Cedar Shoals High School

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Kimberly Scott