Smart individual offering telephone and email skills and talents in writing and oral communication. A driven and dedicated individual interested in learning about policy development and attending legislative votes.
Overview
5
5
years of professional experience
Work History
Sales Representative
State Farm
Jackson, MS
07.2023 - Current
Managed customer accounts to secure customer satisfaction and repeat business.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
Answered inquiries from prospective customers regarding the features of products and services offered.
CSS
Dicks Sporing Goods
Madison, MS
08.2019 - Current
Developed integration solutions and accounted for unit testing, configuration, business readiness and production support.
Handled design, development, deployment and maintenance of integration processes.
Established and maintained strong working relationships with external and internal IT partners.
Adapted and implemented methodologies and processes.
Intern
Bryant, Songy, & Snell Global
Madison, MS, MS
01.2023 - 05.2023
Sorted and organized files, spreadsheets, and reports.
Analyzed problems, identified solutions, and made decisions.
Interacted with customers by phone, email, or in person to provide information. Sorted and organized files, spreadsheets, and reports. Analyzed problems, identified solutions, and made decisions. Interacted with customers by phone, email, or in person to provide information.
Created plans to propose solutions to problems related to efficiency, costs, or profits. Sorted and organized files, spreadsheets, and reports. Analyzed problems, identified solutions, and made decisions. Interacted with customers by phone, email, or in person to provide information.
Education
MBA - Business Administration And Management
Belhaven University
Jackson, MS
12.2023
Bachelor of Arts - Political Science And Government
Belhaven University
Jackson, MS
05.2021
Skills
Excellent Communication
Dependable and Responsible
Multitasking Abilities
Critical Thinking
Written Communication
Teamwork and Collaboration
Planning and Coordination
Timeline
Sales Representative
State Farm
07.2023 - Current
Intern
Bryant, Songy, & Snell Global
01.2023 - 05.2023
CSS
Dicks Sporing Goods
08.2019 - Current
MBA - Business Administration And Management
Belhaven University
Bachelor of Arts - Political Science And Government
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm