Sam Nagelvoort
Holland,MI
Summary
Reliable and upbeat Golf Professional successful at promoting customer loyalty, member satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Golf enthusiast who loves introducing and helping people grow in the to develop passion in the game.
Overview
1
1
year of professional experience
Work History
Golf Pro Shop Assistant
Macatawa Legends Country Club
02.2024 - Current
- Developed strong relationships with vendors to secure favorable pricing on merchandise orders while maintaining quality standards.
- Implemented targeted marketing initiatives to raise awareness about special promotions or upcoming events at the golf facility.
- Proficient in Customer Service and satisfaction. Helped members and non-members with is desired.
- Streamlined inventory management for optimal stock levels and efficient merchandise turnover.
- Stayed up-to-date on industry trends and new product releases, enabling informed recommendations for customers seeking the latest golf technology.
- Assisted customers with equipment selection, ensuring appropriate fit and functionality for their individual needs.
- Maintained a clean, organized, and visually appealing pro shop environment for an enjoyable shopping experience.
- Supported the Golf Pro with lesson scheduling and coordination, increasing student enrollment and retention rates.
- Monitored inventory levels regularly to identify slow-moving items or reordering needs promptly, minimizing potential stockouts or overstock situations.
- Managed club rental program, ensuring availability of quality equipment for visiting golfers.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
Golf Sales Lead
Golf Galaxy / Dicks Sporting Goods
05.2023 - 03.2024
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Consistently met or exceeded monthly sales targets through diligent follow-up with potential clients and proactive outreach efforts.
- Increased golf sales by developing and implementing effective sales strategies.
- Built strong relationships with suppliers, ensuring timely delivery of high-quality products.
- Trained new team members on golf products, resulting in improved sales performance across the team.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Associate of Science - Business Administration And Management
Lansing Community College
Lansing, MI05.2024
No Degree -
PGA of America Affiliate
05.2024
Skills
- Golf product knowledge
- Adaptability and Resilience
- Cash handling proficiency
- Scheduling flexibility
- Social Media Promotion
- Club fitting expertise
- Customer Service
- Proficient in Golf Genius Software
- Proficient in Northstar inventory movement
Timeline
Golf Pro Shop Assistant
Macatawa Legends Country Club
02.2024 - Current
Golf Sales Lead
Golf Galaxy / Dicks Sporting Goods
05.2023 - 03.2024
Associate of Science - Business Administration And Management
Lansing Community College
No Degree -
PGA of America Affiliate
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