Sam Olson
Tacoma
Summary
Dynamic Sales Associate with 7+ years of experience in automotive sales, customer relationship management, and deal coordination. Recognized for consistently surpassing sales goals, streamlining communication, and maintaining excellent client satisfaction. Adept in CRM systems, scheduling, and finance process support. Seeking to leverage a strong sales foundation into a forward-moving role in sales coordination, business development, or administrative operations.
Overview
8
8
years of professional experience
Work History
Sales Associate
Bowen Scarff Ford
Kent
10.2020 - Current
- Achieved monthly sales quotas 90%+ of the time, contributing to top dealership rankings in the region.
- Managed over 200 customer profiles in CRM (DriveCentric/VinSolutions), increasing follow-up efficiency and pipeline visibility.
- Handled sensitive customer data and credit applications with accuracy and confidentiality.
- Wrote and responded to 30+ client-facing emails weekly, providing quick, professional communication.
- Scheduled and confirmed test drives and sales appointments, optimizing team scheduling flow.
Sales Associate
Chuck Olson Chevrolet
Shoreline
09.2017 - 09.2020
- Surpassed sales targets consistently, earning recognition for customer retention, and upselling.
- Functioned as interim Finance Manager, packaging 5–10 deals per week, ensuring full legal compliance, and enhancing customer financing satisfaction.
- Actively participated in weekly team huddles, contributing sales insights that helped improve team closing ratios by 15%.
Education
Bachelor of Arts - Communications
Eastern Washington University
Cheney, WA06-2016
Skills
- CRM Pipeline Management
- Professional Email Communication
- Appointment Scheduling & Follow-Up
- Sales Benchmark Achievement
- Deal Structuring & Documentation
- Conflict Resolution & Client Retention
- Finance Application Support
- Internal Team Collaboration
Timeline
Sales Associate
Bowen Scarff Ford
10.2020 - Current
Sales Associate
Chuck Olson Chevrolet
09.2017 - 09.2020
Bachelor of Arts - Communications
Eastern Washington University
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