Summary
Overview
Work History
Education
Skills
Timeline
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Sam Schouten

Johns Island,SC

Summary

I am an energetic and personable individual with a passion for customer service and a keen interest in the golf industry. I Possess a foundational understanding of golf terminology and equipment and demonstrate strong interpersonal and communication skills. I am capable of providing excellent customer service and contributing to a positive golfing experience for all patrons.

Overview

6
6
years of professional experience

Work History

PGA Intern

Surf Golf and Beach Club
04.2024 - 08.2024
  • Managed scheduling of tee times for members and guests, ensuring a smooth flow of play throughout each day's rounds.
  • Provided exceptional customer service to members and guests, fostering a welcoming atmosphere at the club.
  • Collaborated with colleagues on various projects to improve overall facility appeal and functionality.
  • Utilized knowledge of USGA rules to assist players during competitions, ensuring fair play among all participants.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Assisted with golf genius in creating men's games and ladies day
  • Assisted outside at bag drop and the range

Golf Associate

Denver Parks and Recreation
05.2023 - Current
  • Greeted customers upon arrival to the facility.
  • Organized and stocked merchandise in pro shop area.
  • Scheduled tee times for customers over the phone or in person Averaging 20-25 a day
  • Planned events such as charity golf tournaments, corporate outings.
  • Processed payments from customers for green fees, cart rentals, memberships, and other purchases.

Outside Service Attendant

South Suburban Parks & Recreation
09.2018 - 07.2022
  • Maintained the outside service area by cleaning clubs, washing carts, and restocking supplies.
  • Communicated with other staff members regarding customer inquiries or requests for service.
  • Maintained inventory records of outside service items such as tees, divot mix, ball washers.
  • Provided an enjoyable experience for guests through friendly customer service interactions.
  • Trained new employees on proper job duties related to outside services operations.
  • Assisted with clean picking the driving range during busy times.

Education

Some College (No Degree) - Marketing

Coastal Carolina University
Conway, SC
05.2025

Some College (No Degree) - Marketing

Newman University
Wichita, KS
05.2025

High School Diploma -

Cherry Creek High School
Greenwood Village, CO
05.2021

Skills

  • Computer Proficiency
  • Problem-Solving
  • Decision-Making
  • Time Management
  • Team Leadership
  • Golf cart operation
  • Reservation Management
  • Handicap system understanding

Timeline

PGA Intern

Surf Golf and Beach Club
04.2024 - 08.2024

Golf Associate

Denver Parks and Recreation
05.2023 - Current

Outside Service Attendant

South Suburban Parks & Recreation
09.2018 - 07.2022

Some College (No Degree) - Marketing

Newman University

High School Diploma -

Cherry Creek High School

Some College (No Degree) - Marketing

Coastal Carolina University

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Sam Schouten