Sam Sheppard
Post Falls,ID
Summary
Dynamic and results-oriented professional with extensive experience in both technical and leadership roles, notably as a CellPhone Tech at Kasco of Idaho. Excelled in heavy equipment operation and problem-solving, significantly enhancing project efficiency. Demonstrated exceptional team motivation and customer relations skills, ensuring high standards of service and operational excellence.
Professional in technology support with strong focus on team collaboration and achieving results. Skilled in troubleshooting, customer service, and adapting to changing needs. Reliable in delivering high-quality assistance and technical solutions. Known for problem-solving abilities and effective communication within teams.
Overview
33
33
years of professional experience
1
1
Certification
Work History
CellPhone Tech
Kasco of Idaho
07.2008 - Current
- Build and maintain cellphone towers. Upgrade the old equipment on and off the tower. Also constructed the tower.
- Able to read blue prints and inventored parts.
- Able to use all sorts of rigging and applications to move the tower and erect the tower
- Able to use heavy equipment , such as reach forklift, excavator, skid stear, and warehouse forklift and front end loader.
- Able to use all types of power tools
- Also built slabs, tied rebar and poured concrete
- Also did logging projects, proficient using chainsaw and rigging logs
- Had to test all antenna's and run fibber to the equipment
Wildland Firefighter
Chewack Wildfire
04.2007 - 09.2008
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Enhanced wildfire containment by coordinating and executing strategic fireline construction.
- Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
- Also did urban interface thinning around public houses
- Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
- Improved crew safety through diligent hazard assessment and risk management during incidents.
- Established water supplies, connected hoses and directed water onto fires.
- Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction.
- Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
- Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
- Reduced wildfire damage to property by employing effective structure protection measures.
Wildland Firefighter
National Park Service
05.1999 - 10.2007
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Enhanced wildfire containment by coordinating and executing strategic fireline construction.
- Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
- Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
- Improved crew safety through diligent hazard assessment and risk management during incidents.
- Established water supplies, connected hoses and directed water onto fires.
- Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction
- Did urban interface thinning around parks and houses.
- Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction.
- Proficient with chainsaw and chippers and fire trucks and heavy equipment .
Assistant Manager
Discount Tire
09.1991 - 10.1999
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Jenkins High School
Chewelah, WA05-1991
Skills
- Attention to detail
- Time management
- Heavy equipment
- Working well with others
- Fast learner
- Gets along well with others
- Customer relations
- Problem-solving
- Team motivation
- Customer service
- Fire suppression tools operations
- Chainsaw operation
Certification
- First Aid Certification
- CPR/AED Certification
- Forklift Certification
- Reach fork Certification
- OSHA Certified
- Comtrain
Timeline
CellPhone Tech
Kasco of Idaho
07.2008 - Current
Wildland Firefighter
Chewack Wildfire
04.2007 - 09.2008
Wildland Firefighter
National Park Service
05.1999 - 10.2007
Assistant Manager
Discount Tire
09.1991 - 10.1999
High School Diploma -
Jenkins High School
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