Sam Smith
Traverse City,MI
Summary
Dependable retail sales professional with experience in dynamic environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
High Five Threads
08.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed cash register after end of shift to balance and record accurate transactions.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Small Business Owner
Found Path Goods
06.2015 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online to target ideal consumers.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices in a timely manner.
- Provided elite customer service by resolving escalated problems and calmly responding to clients.
Retail Sales Associate
Justice
07.2008 - 10.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
Education
High School Diploma -
Traverse City College Preparatory Academy
Traverse City, MI06.2009
Skills
- Merchandising and Display
- Documentation and Recordkeeping
- Customer Assistance
- Independent Judgement
- Product Knowledge
- Transaction Processing
- Cash Handling
- Shrinkage Prevention
- Store Opening and Closing
- Maintaining Clean Work Areas
Timeline
Retail Sales Associate
High Five Threads
08.2022 - Current
Small Business Owner
Found Path Goods
06.2015 - Current
Retail Sales Associate
Justice
07.2008 - 10.2012
High School Diploma -
Traverse City College Preparatory Academy
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