Sam Watson
Smyrna,TN
Summary
Dynamic Fire Alarm Installation and Service Technician with extensive experience at Shambaugh & Son. Expert in fire alarm programming and system troubleshooting, enhancing installation efficiency. Proven ability to train junior technicians and deliver exceptional customer service, ensuring compliance with OSHA and NFPA standards while minimizing system downtime.
Overview
7
7
years of professional experience
Work History
Fire Alarm Installation and Service Technician
Shambaugh & Son
Nashville, TN
10.2023 - Current
- Installed fire alarm systems according to local codes and safety regulations.
- Conducted routine inspections and tests on fire alarm systems to ensure functionality.
- Diagnosed malfunctions in fire alarm systems and performed necessary repairs.
- Collaborated with team members to streamline installation processes, enhancing efficiency.
- Provided training and mentorship to junior technicians on installation techniques and safety practices.
- Documented service reports detailing system conditions and actions taken for future reference.
- Troubleshot complex technical issues during installation or maintenance visits, providing rapid resolution for minimal downtime of affected systems.
- Assisted clients in understanding the features of their new fire alarm systems, contributing to proper usage and overall safety enhancement.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Fully installed fire alarms and various security devices.
Fire Alarm Installation and Service Technician
Security Fire Protection
Nashville, TN
11.2019 - 10.2023
- Installed fire alarm systems in commercial and residential properties.
- Conducted routine maintenance and inspections of fire protection equipment.
- Diagnosed and repaired malfunctioning alarm systems efficiently.
- Collaborated with team members to enhance installation processes and safety protocols.
Fire Alarm Technician
D&H Electronics
Mount Juliet, TN
01.2019 - 11.2019
- Installed and tested fire alarm systems according to safety standards.
- Conducted routine maintenance and inspections to ensure system functionality.
- Assisted in troubleshooting and diagnosing fire alarm issues efficiently.
- Collaborated with team members to streamline installation processes.
- Collaborated with project managers to coordinate installation schedules and resource allocation.
- Diagnosed and resolved technical issues to minimize downtime and enhance system reliability.
- Trained junior technicians on installation procedures, troubleshooting techniques, and code compliance.
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Responded to maintenance calls and troubleshot devices.
- Installed and tested fire detection and suppression systems.
Education
High School Diploma -
Lavergne High School
La Vergne, TN05-1999
Skills
- Fire alarm programming
- Fire alarm installation
- Low-voltage systems
- OSHA safety regulations
- System troubleshooting
- Electrical wiring
- Device testing
- Control panel configuration
- Installation and repairs
- Panel terminations
- Field device terminations
- Equipment testing
- Fire alarm systems
- NFPA
- Alarm installations and servicing
- Effective customer communication
- Equipment programming and calibrating
- Alarm testing
- Control panel operation
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Fire Alarm Installation and Service Technician
Shambaugh & Son
10.2023 - Current
Fire Alarm Installation and Service Technician
Security Fire Protection
11.2019 - 10.2023
Fire Alarm Technician
D&H Electronics
01.2019 - 11.2019
High School Diploma -
Lavergne High School