Recent graduate of history pursuing seeks job opportunity to gain hands-on experience in supervisory position. Outgoing and friendly with strong motivation for success. Ongoing love of the Revolutionary period.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Gordon's Fine Wines and Liquors
Waltham, MA
01.2024 - Current
Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Demonstrated knowledge of store products and services.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Stocked shelves with merchandise according to company standards.
Tracked inventory levels throughout the day and restocked items as needed.
Operated point-of-sale systems accurately to process payments from customers.
Visiter Experience Staff
Revolutionary Spaces
Boston, MA
06.2022 - Current
Delivered guided tours, presenting scripted information and answering questions.
Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
Described tour points of interest to group members, responding to general inquiries and questions.
Monitored visitors' activities to confirm compliance with establishment or tour regulations and safety practices.
Cashier Department Head
Stop and Shop Supermarket
Cohasset, MA
08.2018 - 08.2022
Supervised front-end cashiers
Performed opening and closing duties as part of management team and handled cash management
Trained and coached employees to deliver customer service
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Directed customer calls
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
Bachelor of Arts - History
Brandeis University
Waltham, MA
12-2023
Skills
Customer Service
Energetic and Enthusiastic
Cash Handling
Call Response and Transfer
Credits and Refunds
Honest and Dependable
Public Speaking
POS systems
Timeline
Retail Sales Associate
Gordon's Fine Wines and Liquors
01.2024 - Current
Visiter Experience Staff
Revolutionary Spaces
06.2022 - Current
Cashier Department Head
Stop and Shop Supermarket
08.2018 - 08.2022
Bachelor of Arts - History
Brandeis University
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