Sam Young
Bay Village,OH
Summary
Outgoing Jet Ski Renter with 4 years increasing revenue for rental company. Brought in new customers and retained current customers through excellent customer service and networking skills. Developed and implemented contracts to streamline processes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Jet Ski Renter
Jet Ski At The Bay
05.2020 - 08.2024
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Executed sales and marketing initiatives to increase revenue for company.
- Implemented rental asset processes and cleanliness standards.
- Rented Jet Skis
- Gave a 24 hour watercraft license
Education
Bachelor of Science - Construction Management
University of Cincinnati
Cincinnati, OH04.2027
Skills
- Advertising Techniques
- Daily Transactions Review
- Service Quality
- Efficient Service
- Rental Market
- Customer Care
- Rental Pricing Strategies
- Credit Card Transaction Processing
- Special Orders
- Heavy Duty Machinery
- Cash Register Operations
Timeline
Jet Ski Renter
Jet Ski At The Bay
05.2020 - 08.2024
Bachelor of Science - Construction Management
University of Cincinnati
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