Samaa Baig
Elizabethtown,Kentucky
Summary
Psychology student skilled in interpersonal communication, active listening, and organization. Administrative experience in working in an office and effectively utilizing Microsoft Office to complete related tasks. Seeking to apply knowledge and skills in an entry-level case management position within a human services agency/organization.
Overview
3
3
years of professional experience
Work History
Barista/Trainer
Starbucks
Elizabethtown, KY
09.2021 - 05.2023
- Recognized as the Partner of the Quarter for demonstrating exceptional commitment and leadership, exceeding performance metrics and company expectations
- Provided customer service, including taking orders, handling transactions, and addressing customer inquiries
- Developed and delivered comprehensive barista training programs for new hires.
Child Care
E-town Swim and Fitness Center
Elizabethtown, KY
10.2020 - 08.2021
- Effectively resolved conflicts and behavioral issues through calm and consistent discipline and positive reinforcement techniques
- Established positive and open communication with parents, reporting on daily activities, mealtimes, and any concerns or special needs
- Maintained a clean and organized environment, including sanitizing toys, changing diapers, and ensuring a safe play area.
Receptionist
E-town Swim and Fitness Center
Elizabethtown, KY
10.2020 - 08.2021
- Managed a high-volume front desk, handling inquiries, phone calls, and providing information about services, schedules, and memberships
- Greeted and welcomed members and guests with a friendly and professional demeanor, creating a positive first impression.
Education
Bachelor of Arts in Psychology -
University of Louisville
05.2025
Associate of Arts -
Elizabethtown Community And Technical College
Elizabethtown, KY05-2023
Skills
- English
- Conversational Urdu
- Training Background
Timeline
Barista/Trainer
Starbucks
09.2021 - 05.2023
Child Care
E-town Swim and Fitness Center
10.2020 - 08.2021
Receptionist
E-town Swim and Fitness Center
10.2020 - 08.2021
Bachelor of Arts in Psychology -
University of Louisville
Associate of Arts -
Elizabethtown Community And Technical College
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