Samaiyah Casey
St. Augustine,FL
Summary
Motivated professional with extensive experience in hospitality and healthcare sectors. Demonstrates strong skills in customer service, patient care, and effective communication. Proven ability to excel in fast-paced environments while maintaining high standards of support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Server
Applebee’s
10.2023
- Greeted guests and answered menu questions
- Used POS system to relay orders to bar/kitchen
- Provided food and drink recommendations
- Ensured guest satisfaction and handled requests promptly
Bartender /server
Styx Miami Pool Bar
- Current
- Crafted and served cocktails, frozen drinks, and specialty beverages in a fast-paced poolside environment.
- Maintained extensive knowledge of beer, wine, and liquor to recommend and upsell premium selections.
- Provided friendly and attentive service to guests while ensuring responsible alcohol service in compliance with state laws.
- Handled cash, credit card transactions, and balanced daily drawer with accuracy.
- Set up and broke down bar stations, maintaining cleanliness and compliance with health and safety standards.
- Monitored guest behavior and enforced pool and bar safety policies to ensure a fun, safe atmosphere.
- Collaborated with servers and barbacks to deliver timely and consistent service during high-volume shifts.
Server
Twin peaks (cypress creek)
01.2025 - Current
- Delivered high-quality guest service in a high-volume sports bar and restaurant environment.
- Accurately took and served food and beverage orders while upselling premium menu items to maximize sales.
- Maintained knowledge of daily specials, craft beers, and cocktails to enhance the guest experience.
- Ensured cleanliness and presentation of tables, dining areas, and bar seating.
- Collaborated with team members and kitchen staff to guarantee timely service.
- Handled cash, credit card transactions, and balanced registers with accuracy.
- Provided a welcoming atmosphere through engaging hospitality and professional appearance.
Server / Bartender
Pockets Pool and Pub
03.2024 - 08.2025
- Provide excellent service in a bar/restaurant setting
- Take and relay food and drink orders; ensure guest satisfaction
- Manage guest needs and assist with flow of operations
Server
Cancun’s Mexican Grill
01.2022 - 01.2023
- Took customer orders and served food and drinks
- Maintained a clean and welcoming dining environment
- Handled customer inquiries and ensured satisfaction
Certified Nursing Assistant (CNA)
Westminster Oaks
08.2021 - 12.2022
- Assisted with patient care and safety
- Monitored vital signs and maintained accurate electronic medical records
- Supported diagnostic testing and ensured HIPAA compliance
- Administered medications and supported patients’ daily needs
Hostess / Server
Taps Bar and Grill
06.2021 - 08.2022
- Greeted and seated guests with a friendly and welcoming demeanor
- Answered phones and assisted with reservations
- Communicated current specials and coordinated with the service team
- Provided customer service support and assisted with bussing/tables
Education
Economics -
Florida State University
Associate’s Degree - undefined
High School Diploma - undefined
Bartram Trail High School
Skills
- Client relations
- Dining service expertise
- Patient advocacy
- Regulatory compliance (HIPAA)
- Monitoring vital signs
- Point of sale operations
- Stress management skills
- Team collaboration
Certification
- Certified Nursing Assistant (CNA)
- HIPAA / Patient Privacy Training
- Medication Administration (Clinical Training)
Languages
ASl
Limited Working
Timeline
Server
Twin peaks (cypress creek)
01.2025 - Current
Server / Bartender
Pockets Pool and Pub
03.2024 - 08.2025
Restaurant Server
Applebee’s
10.2023
Server
Cancun’s Mexican Grill
01.2022 - 01.2023
Certified Nursing Assistant (CNA)
Westminster Oaks
08.2021 - 12.2022
Hostess / Server
Taps Bar and Grill
06.2021 - 08.2022
Bartender /server
Styx Miami Pool Bar
- Current
Associate’s Degree - undefined
High School Diploma - undefined
Bartram Trail High School
Economics -
Florida State University
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