Madison Cockerill
Deerfield Beach,FL
Summary
Energetic and motivated student in pursuit of a Bachelor’s Degree in Business Management, with experience in sales and clientele relations. Eager to apply a strong foundation in business administration principles with a dedication to continuous learning and professional growth at Freedom Mortgage.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Biergarten
Boca Raton
01.2024 - Current
- Excelled in a fast-paced environment, while multitasking and meeting tight deadlines.
- Collaborated with team members to ensure operational excellence and enhanced customer service.
- Received special training in sales and promotional strategies for high-end, local fare.
- Provided personalized service to accommodate diverse customer preferences.
- Contributed to team success through proactive communication and teamwork.
Restaurant Server
Stephens Restaurant
Wildwood, NJ
01.2023 - 01.2024
- Calculated charges, issued table checks, and collected payments from customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Restaurant Server
One Fish Two Fish
Wildwood, NJ
01.2021 - 01.2023
- Provided exceptional service to a high volume of daily customers.
- Demonstrated strong critical thinking and problem-solving skills.
- Utilized point-of-sale systems efficiently to maximize sales, process transactions, and track sales data.
Marketing and Promotions Representative
Sway Nightclub
Fort Lauderdale, FL
01.2021
- Cultivated client relations to promote a high-end nightlife experience.
- Improved communication skills through client interactions and promotional activities.
- Coordinated logistics to ensure safe and enjoyable customer experiences.
- Analyzed sales trends and transaction data to identify patterns and opportunities for revenue optimization.
- Conducted outreach calls, promoting the brand and encouraging purchases.
Education
Bachelor of Business Administration Management -
Florida Atlantic University
05.2025
Skills
- Sales Analysis Optimization
- Team Collaboration and Leadership
- Point-of-Sales Systems (POS)
- Problem-Solving and Critical Thinking
- Proficient in Microsoft Office Suite
- Multitasking
- Promotional Strategies and Campaign Management
- Client Relations
- Customer Service Excellence
- Cross-Cultural Communication
Timeline
Restaurant Server
Biergarten
01.2024 - Current
Restaurant Server
Stephens Restaurant
01.2023 - 01.2024
Restaurant Server
One Fish Two Fish
01.2021 - 01.2023
Marketing and Promotions Representative
Sway Nightclub
01.2021
Bachelor of Business Administration Management -
Florida Atlantic University
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