Samaiyah Pinnick
Paterson,NJ
Summary
Hospitality professional prepared to provide top-tier dining experiences. Known for delivering excellent guest service and maintaining welcoming atmosphere. Consistently collaborates with team members to achieve smooth operations and adapt to changing needs. Skills include menu knowledge, attention to detail, and strong interpersonal abilities.
Overview
24
24
years of professional experience
Work History
Dining Room Server
Van Dyk Healthcare
11.2024 - Current
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
- Took orders and delivered food items to residents in main dining room.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Replenished table, wait staff and kitchen supplies.
Kitchen Staff Member
Amazon Fresh
07.2024 - 12.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Merchandise Associate
TJX Companies, TJmaxx
02.2024 - 10.2024
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
Customer service Rep
Centers Lab
02.2023 - 08.2023
Delivery Service Person
Saji & Almas
02.2022 - 10.2022
Professional Specimen Technician
Idexx Laboratories
07.2021 - 10.2021
Specimen Processor
Bioreference Laboratories
10.2011 - 07.2019
Certified Nursing Assistant
Caring People Home Health Care Agency
02.2004 - 09.2011
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Certified Home Health Aide
Unlimited Home Care
01.2001 - 05.2005
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided mobility assistance such as walking and regular exercising.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered prescribed medications under direction of physician.
- Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.
- Provided companionship reducing feelings loneliness isolation improving patient''s overall emotional wellbeing.
- Delivered exceptional personal care while maintaining dignity for each individual client respecting privacy boundaries at all times.
Education
High School Diploma -
Paterson Adult Highschool
Paterson, NJ02-2026
Skills
- Customer service focus
- Food preparation
- Retail experience
- Active listening
- Data entry
- Leadership qualities
- Clinical laboratory experience
- HIPAA compliance
- Customer relations
- Problem resolution
- Training and mentoring
Awards
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Timeline
Dining Room Server
Van Dyk Healthcare
11.2024 - Current
Kitchen Staff Member
Amazon Fresh
07.2024 - 12.2024
Merchandise Associate
TJX Companies, TJmaxx
02.2024 - 10.2024
Customer service Rep
Centers Lab
02.2023 - 08.2023
Delivery Service Person
Saji & Almas
02.2022 - 10.2022
Professional Specimen Technician
Idexx Laboratories
07.2021 - 10.2021
Specimen Processor
Bioreference Laboratories
10.2011 - 07.2019
Certified Nursing Assistant
Caring People Home Health Care Agency
02.2004 - 09.2011
Certified Home Health Aide
Unlimited Home Care
01.2001 - 05.2005
High School Diploma -
Paterson Adult Highschool
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