Saman Bassiri
Ashburn,VA
Summary
I am a hardworking and passionate job seeker with strong operational skills eager to join the airport operations team in Dulles. This position interest me due to my background and passion in the aviation industry, I always look to expand my knowledge and learn more and this position would support my goal.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Airport Ambassador
Metropolitan Washington Airports Authority
10.2023 - Current
- Identified issues processed information and provided solutions to problems.
- Assisted international travelers in clearing customs and helping solve any issues that may disrupt there travel.
- Worked with Customs and Border Patrol to ensure smooth and efficient processing of International passenger's.
- Assisted and worked with airline representative to ensure a smooth arrival into the country.
- Controlled the flow of passenger's in the customs area to maintain a safe operation.
- Responded and assisted in emergencies and hazards in the (IAB) Customs area.
- Maintained knowledge of types of passports, visas and entry requirement's to enter the united states.
- Ensured passenger safety by strictly adhering to all airport security protocols and procedures.
- Resolved customer complaints and concerns professionally.
- Have a vast knowledge of the international flight schedules and operations at Dulles International.
- Managed crowd control ranging from 200-600 passengers during peak time ensuring smooth flow of passengers while maintaining a professional demeanor
Line Service Technician
Jet Aviation/Atlantic Aviation
10.2022 - Current
- Park and service aircraft ranging from private business jets to airliners and Cargo aircraft
- Operate Ground Service Equipment including tugs,K-Loader,10,000 gal Fuel Truck,Pushback,Stair Trucks, Ground Power Units, Air Starts and many other ground service equipment on the AOA around parked aircraft
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Coordinated with various departments to ensure seamless communication regarding flight schedules and service requirements.
- Adhered to strict safety guidelines while performing aircraft operations reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas and facilitating efficient use of limited space and resources.
- Demonstrated strong knowledge of private and public airline policies and procedures to ensure seamless operations.
- Collaborated with multiple local and federal law enforcement agencies to ensure seamless coordination of diplomatic and high profile flights.
Glycol Recovery Driver
Inland Technologies Inc.
12.2021 - 10.2023
- Recover glycol released by deicers sprayed at gates, ramps and spray pads at IAD.
- Operate Glycol Recovery Vehicle on the AOA and around parked aircraft.
- Helping maintain and keep the glycol recycling plant running on IAD property.
- Demonstrated strong knowledge of navigating large and smaller vehicles around service roads and aircraft located inside the AOA.
- Managed time efficiently in order to complete all tasks within deadlines.
- Prevented glycol from entering rivers and streams to support the surrounding wildlife and habitats around the airport.
Firefighter/EMT
Ashburn Volunteer Fire Department
04.2021 - 03.2022
- Respond to 911 calls in the county of Loudoun ex: residential and commercial fires, alarms and medical calls
- Assist other Law Enforcement agencies Loudoun County Sheriff's Department and Leesburg Police Department
- Render medical aid in an emergent environment when required.
- Maintained readiness for emergency situations by regularly participating in drills and training exercises.
- Contributed to positive outcomes during multi-agency responses by effectively collaborating with other first responders.
Flight Dispatcher
AVED Flight School
06.2020 - 09.2020
- Maintained security of the airfield and escorting customers to aircraft.
- Requested and refueled smaller aircraft
- Assisted Sterling Aviation with aircraft movements
- Assisted in Toping off oil and prepped aircraft for flight
- Performed scheduling ensuring accurate and up-to-date schedule information for all clients.
Guest Service Ambassador
Target
12.2019 - 06.2020
- Handled payment processing duties and provided customers with receipts and proper bills and change
- Provided guest assistance and information regarding the store and Experiences.
- Collaborated with team members to ensure seamless coordination of guest services across departments.
Bagger
Harris Teeter Supermarkets Inc.
08.2018 - 12.2019
- Stocked shelves when needed and notated shortages
- Illustrated solid work ethic and commitment through consistent attendance
- Assisted with organization and cleaning to maintain tidy store
Education
Aviation
Northern Virginia Community College
Sterling, VAHigh School Diploma -
Broad Run High School
Ashburn, VA06.2019
Skills
- Customer service
- Team contribution
- Communication
- Problem resolution
- Flight plan coordination
- Team coordination
- Safety oversight
- Airfield management
- Security Protocols
- Operational Efficiency
- Airport Security
- Technical knowledge
Certification
- Student Pilot Certificate
- SFRA Certificate
- BLS/CPR Certified
- Metro Rail Safety Certification
- Currently badged with MWAA (IAD)
- EVOC Certified 1-3
- NIMS 100,200,700,800
- NIMS Terrorism Awareness
- NFPA BBP
- Narcan Administration
Timeline
Airport Ambassador
Metropolitan Washington Airports Authority
10.2023 - Current
Line Service Technician
Jet Aviation/Atlantic Aviation
10.2022 - Current
Glycol Recovery Driver
Inland Technologies Inc.
12.2021 - 10.2023
Firefighter/EMT
Ashburn Volunteer Fire Department
04.2021 - 03.2022
Flight Dispatcher
AVED Flight School
06.2020 - 09.2020
Guest Service Ambassador
Target
12.2019 - 06.2020
Bagger
Harris Teeter Supermarkets Inc.
08.2018 - 12.2019
Aviation
Northern Virginia Community College
High School Diploma -
Broad Run High School
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