Samantha Agan
Rome,GA
Summary
Store Manager with a proven track record at Perfect Dress Of Rome, excelling in customer service and inventory management. Enhanced store appeal through innovative merchandising, driving customer engagement and loyalty. Skilled in staff supervision and problem-solving, fostering a motivated team and ensuring operational excellence.6+
Overview
12
12
years of professional experience
Work History
Store Manager
Perfect Dress Of Rome
2018.01 - Current
- Managed daily store operations, ensuring efficient workflow and optimal inventory levels.
- Oversaw visual merchandising standards, enhancing store appeal and increasing customer engagement.
- Resolved customer complaints effectively, promoting loyalty and repeat business through excellent service recovery.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Hairstylist
Self Employed
2014.02 - 2020.04
- Provided personalized hairstyling services tailored to individual client preferences and trends.
- Managed appointment scheduling and client follow-ups to ensure optimal service delivery.
- Developed and maintained strong client relationships, leading to repeat business and referrals.
- Implemented efficient inventory management processes for salon products and supplies.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Education
Master Cosmetologiest License - Cosmetology
Genesis Career College
Dalton, GA2014-01
High School Diploma -
Northwest Whitfield High School
Dalton, GA2013-05
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Inventory management
- Cash management
- Retail inventory management
- POS systems
- Store displays
- Staff supervision
Timeline
Store Manager
Perfect Dress Of Rome
2018.01 - Current
Hairstylist
Self Employed
2014.02 - 2020.04
Master Cosmetologiest License - Cosmetology
Genesis Career College
High School Diploma -
Northwest Whitfield High School