Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Allen

Durant,OK

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

15
15
years of professional experience

Work History

Team Leader

WebstaurantStore
11.2018 - Current
  • Delegated tasks and responsibilities to team members
  • Identified opportunities to increase team efficiency and performance
  • Implemented initiatives to improve team performance and morale
  • Established and maintained positive working relationships with other departments
  • Ensured compliance with company policies and procedures
  • Coordinated with other departments to ensure timely completion of tasks
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Held weekly team meetings to inform team members on company news and updates.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Observed packing operations to verify conformance to specifications.

Sort Forklift Operator

Biglots
04.2018 - 11.2018
  • Recorded information regarding movement of supplies, materials, and finished products for accurate forecasting and reporting
  • Check that loads were centered and properly stacked to ensure the safe movement of goods
  • Drove sit-down and stand-up forklifts, and other industrial vehicles such as cherry-pickers and automated pallet jacks
  • Provided knowledgeable resource information regarding procedures, objectives and operation functions in assigned areas
  • Secured all loads to the machine before transportation for workplace safety
  • Unloaded inbound shipments safely and moved product to appropriate storage locations
  • Transported materials to different locations within the facility and optimized loads to ensure operational efficiency
  • Effectively stacked and stored merchandise in the appropriate areas
  • Safely stacked and unstacked large quantities of goods onto shelves or pallets
  • Utilized industrial plastic wraps and wooden pallets to safely stack and package goods for transport
  • Delivered products to various units in safe and timely manner
  • Experienced Forklift Operator with 5 years of experience in warehouse and logistics operations
  • Operated a reach truck to pick orders and place them on pallets for shipping
  • Assisted in the organization and stocking of products in the warehouse
  • Followed OSHA safety standards and implemented proper safety measures when operating forklifts .
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Promoted operational efficiency by maximizing loads on each transfer.

Kitchen Supervisor

Choctaw Casino and Resorts
01.2009 - 04.2018
  • Monitored food production and quality standards to ensure all meals were prepared to the highest quality
  • Maintained a safe and sanitary work environment in compliance with all federal, state, and local regulations
  • Ensured all kitchen staff received proper safety training and certifications
  • Developed and implemented new menu items, resulting in increased customer satisfaction and revenue
  • Trained kitchen staff on proper food preparation techniques and recipes
  • Analyzed customer feedback to identify areas of improvement and develop new strategies
  • Resolved customer complaints in a timely and professional manner
  • Oversaw the scheduling of kitchen staff and ensured shifts were adequately covered
  • Ordered food supplies and monitored inventory to ensure the kitchen was adequately stocked
  • Developed and implemented new recipes and menu items
  • Developed strategies to manage staffing levels and reduce overtime costs
  • Monitored food preparation, production, and plating for quality control.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Controlled food costs and managed inventory.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Served consistent portions following recipes and control standards.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.

Education

High School Diploma - undefined

Rattan High School
Rattan, OK

Skills

  • Troubleshooting
  • Goal Oriented
  • City, OK
  • Strategic Planning
  • Time Management
  • Conflict Resolution
  • Coaching
  • Adaptability
  • Interpersonal Skills
  • Motivation
  • Problem Solving
  • Delegation
  • Mentoring
  • Leadership
  • Reporting
  • Goal Setting
  • Forklift certified on Cherry
  • Picker, Reach Truck and
  • Rider Jack
  • Communication
  • Creative Thinking
  • Quality Assurance
  • SUMMARY
  • Strategic Team Leader with 10 years of experience leading teams to
  • Successful project completion Proven ability to manage team dynamics, set
  • Goals, and develop strategies to reach them Possesses excellent
  • Communication, problem-solving, and conflict resolution skills
  • Attention to Detail
  • Set Up Devices
  • Job Assignments
  • Evaluating Employee Work
  • Complex Problem-Solving

Timeline

Team Leader

WebstaurantStore
11.2018 - Current

Sort Forklift Operator

Biglots
04.2018 - 11.2018

Kitchen Supervisor

Choctaw Casino and Resorts
01.2009 - 04.2018

High School Diploma - undefined

Rattan High School

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