Samantha Almeida
South River,NJ
Summary
Goal-oriented manager with distinguished experience in Retail industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
4
4
years of professional experience
Work History
Retail Sales Manager
Aritzia
05.2024 - Current
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Style Advisor
Aritzia
07.2023 - 05.2024
- Assisted customers in selecting the perfect outfits for special occasions, ensuring a memorable experience.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain satisfaction.
- Maintained an organized workspace, ensuring all items were properly labeled, tagged, and ready for presentation on the sales floor.
- Contributed to team efforts in achieving monthly sales targets through consistent performance and collaboration.
- Efficiently processed transactions while adhering to company policies regarding returns, exchanges, and discounts.
Administrative Assistant
Mara Events LLC
01.2020 - 12.2022
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Coached new employees on administrative procedures, company policies and performance standards.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Event Assistant
Mara Events LLC
01.2020 - 12.2022
- Directed team to set up and keep banquet space clean and presentable for guests.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Performed event coordination for larger parties and gatherings.
- Welcomed guests to events, checked invitations and oversaw proper seating.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
- Maintained strong vendor relations to effectively handle challenging events demands.
- Handled clients' deposits and payments with organized approach and good recordkeeping abilities.
- Confirmed proper balance of cash boxes following ticket sales, maintaining top accuracy.
- Provided general cleaning of venue spaces before, during and after events.
Cashier
Hebrews Coffee
04.2017 - 07.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
South River High School
South River, NJ06.2022
Skills
- Strong Organizational Skills
- Ease with Computers and Technology
- Multitasking and Time Management
- Confidentiality and Data Protection
- Appointment Coordination
- Highly Efficient and Productive
- Customer Service
- Retail Operations
- Sales expertise
- Driven Work Ethic
Timeline
Retail Sales Manager
Aritzia
05.2024 - Current
Style Advisor
Aritzia
07.2023 - 05.2024
Administrative Assistant
Mara Events LLC
01.2020 - 12.2022
Event Assistant
Mara Events LLC
01.2020 - 12.2022
Cashier
Hebrews Coffee
04.2017 - 07.2018
South River High School